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A Caring Heart Home Health Embraces the Connected Cloud Platform from PointClickCare for Quality Outcomes


Grapevine, TX, 2018 Home Health Care and Hospice Conference and Expo As the fee-for-service (FFS) reimbursement model is slowly being replaced by the concept of value-based care, home care providers are facing increasing pressure to reduce overutilization. From its inception, A Caring Heart Home Health, a Colorado-based pediatric and adult home care agency, has fully embraced this shift by adopting the PointClickCare Home Health Care solution.

“As the transition toward value-based care continues, successful agencies will be those that not only have visibility into their current performance, but the data and insights to continually modify and develop new strategies for improvement,” says Ann Acchione, chief executive officer and administrator, A Caring Heart Home Health. “As an independent home care agency, it’s crucial that we leverage innovative solutions to reduce costs, and more importantly, achieve desirable outcomes for our clients.”

By leveraging PointClickCare from its inception, A Caring Heart has been able to reduce and optimize the amount of time spent on document and information processing. As a result, the agency has been able to simultaneously achieve significant cost savings per patient, increase the amount of time spent with each patient, and grow its census by more than 25 percent without increasing staff.

PointClickCare’s platform is designed to meet the needs of an increasingly complex clinical and regulatory home health care market; this includes providing greater insight into performance and streamlining workflows. These benefits empower agencies to make informed decisions and improve care planning, enabling them to provide the best client experience to drive loyalty with clients, families and referral partners, all while optimizing their bottom line.

“As the industry shifts toward a payment model that emphasizes care outcomes, PointClickCare is committed to positioning home care agencies, such as A Caring Heart Home Health, to fully embrace and prepare for this change,” said Mark Tomzak, executive vice president and general manager for the Home Health Care market, PointClickCare. “A Caring Heart Home Health’s success is a testament to its ability to leverage actionable insights, as well as its commitment to innovation, patient-centered care, and most importantly, the community it serves.”

To learn more about how PointClickCare’s solutions can enable home care providers to achieve the best possible outcomes, please click here.

About A Caring Heart Home Health LLC
A Caring Heart Home Health offers a wide range of skilled services (performed by a licensed nurse) and unskilled services (not requiring a nurse) such as wound care, nutritional services, infusion therapy, rehabilitation therapy, and general at-home assistance with personal care, daily visits, and companionship. Our staff of trusted caregivers serve every client with dignity, compassion and respect. We work closely with clients, families and medical professionals to design the most effective care plan customized to meet the unique needs of each individual. A Caring Heart Home Health, LLC is locally owned and operated by a Registered Nurse and is staffed by a team of qualified professionals. We are real people dedicated to serving others and enriching the lives of all those we care for and serve.

About PointClickCare Technologies
PointClickCare Technologies Inc., helps long-term and post-acute care (LTPAC) and senior living providers gain the confidence they need to navigate the new realities of value-based healthcare — achieving preferred status in competitive and shrinking networks, optimizing financial and operational health, attracting and retaining the right staff, and connecting to the right partners and insights needed to effectively manage and mitigate risk. Recognized by Forbes as one of the Top 100 Private Cloud Companies and acknowledged by KLAS Research as Best in KLAS Vendor for Long-term Care, PointClickCare leads the way in creating cloud-based environments where providers, patients, and payers eliminate data silos between care settings, connecting stakeholders to meaningful insights. With a suite of fully-integrated applications powered by an interoperable, mobile friendly, and regulatory-compliant electronic health record and revenue cycle management platform, PointClickCare helps care providers connect and collaborate within their care network. Over 16,000 skilled nursing facilities, senior living communities, and home health agencies use PointClickCare today, making it the North American healthcare IT market leader for the LTPAC industry. For more information on PointClickCare’s software solutions, please visit www.pointclickcare.com.