Optimization Services
Explore our optimization programs to unlock the full potential of your PointClickCare solutions and create efficiencies in day-to-day business processes.
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ServiceFlex
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Workflow
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Optimization -
Real Time Service
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Coordination -
Nursing Advantage Optimization
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Infection
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Prevention & Control -
Integrated Medication
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Management Optimization -
QuickMAR
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Optimization Service -
Workflow
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Based Training
ServiceFlex Services
Subscription Program
ServiceFlex is a monthly subscription service that offers a robust and accessible network of support and services for PointClickCare solutions. Proactively guide success and facilitate improved outcomes through optimized use of your PointClickCare solutions.
Workflow Optimization
Optimize clinical and financial workflows to improve efficiency, quality of care, and revenue-driven outcomes. Work with a consultant to explore your challenges, customize optimizations, and ensure ongoing success.
Real Time Service Coordination
Improve clinical care and ancillary billing processes with an optimized customer service package management system. Receive training and ongoing support to ensure the process changes are working.
Nursing Advantage Optimization
Partner with a consultant to optimize workflows in the Nursing Advantage solution to improve resident care with smart assessments and proactive clinical guidance.
Infection Prevention &
Control Optimization
Empower your team by optimizing the IPC solution to detect infections earlier, analyze and respond to emerging trends, and incorporate best practices for antibiotic stewardship.
Integrated Medication
Management Optimization
Empower your team by optimizing the IMM Workflow from order entry to order administration, including reviewing Practitioner Engagement, Electronic Prescribing of Controlled Substances (EPCS), and discharge orders (if subscribed).
QuickMAR Optimization Service
Optimize QuickMAR workflows to improve care coordination, efficiency, and quality of care.
Workflow Based Training
Provide staff with customized training experiences focused on the specific workflows you need help with. Training is presented in the context of industry-common workflows and teaches users how to maximize the performance of PointClickCare solutions using your organization’s specific setup.
Empower Your Team with the Tools and Training
to Deliver Consistent, Quality Care
Unlock the full potential of your solutions and optimize workflow configuration
for maximum benefit to staff and residents.