It’s Time to Make a Change.
Transform Your Business with the Right Technology.

Going digital with the right technology in your senior living community will help improve staff efficiency, keep your communities compliant, and improve your resident experience. It’s time to make a change and adopt a solution that ensures your business will thrive in any situation.
Not Sure Where to Begin?
Here are the tools and resources to identify your challenges, discover how to solve them, and evaluate what your community needs to reach your goals and evolve your business.

Remain Profitable by Looking at the Complete Picture
Occupancy continues to be a challenge for senior living providers, and you are also faced with how to capture revenue for all of the services you provide.
Easily document and bill for the care provided to improve your revenue cycle performance, decrease liability, and streamline your business processes.
- Gain full visibility into residents prior to admission
- Implement a thorough pre-admission screening process
- Track and communicate referral statuses to relevant stakeholders
Identify the challenges and make informed decisions to achieve your care and financial goals
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How Technology Platforms Help Reduce Senior Housing Liability Claims
A combination of factors is sending insurance liability claims and premiums skyrocketing, and blindsiding operators with tight budgets. This is a sea change — and the COVID-19 pandemic will likely add even further pressure to the senior care insurance market. -
Surviving the Occupancy Squeeze – Rethinking Data to Drive New Business
Senior living occupancy continues to struggle in many markets on the heels of a development boom that has led to moderate oversupply across the country and across care types. As operators look to recover lost business around sustained low occupancy over the last several quarters, there are a few ways they can lean on technology to relieve the pressure. This ebook will discuss some of the creative approaches to the occupancy challenge that plagues today’s senior living operators, as well as how technology supports these strategies. -
Grow Your Market Share in a Competitive Market
The senior living industry is becoming highly competitive, with an increase in new, state-of-the-art developments that are designed to be extremely attractive to residents. In order to stay ahead of your competition, you need to be better prepared to attract and build value with your residents as well as stay profitable.
How We Help
Electronic Health Records (EHRs)
5 essential steps to implement a cloud-based healthcare platform for greater visibility and access to information.
Companion
The industry’s best mobile app that streamlines the workflow for documenting care and service delivery.
CRM
Ensure a profitable resident occupancy mix and keep your pipeline moving in the right direction.
Payment Portal
Improve your time to revenue recognition by providing electronic statements and online payment options.

Empower Your Staff to Make Confident Decisions and Provide Better Care
Overcome staffing challenges by attracting and retaining qualified staff and provide them with technology to provide the highest quality care.
Improve your business with data-driven insights to make the right decisions for your community, staff, and residents.
- Improve operational workflows, reduce the volume of administrative work, and increase time spent with residents.
- Optimize your staffing model and align staff skill set with resident needs.
- Improve communication and increase coordination between care settings.
Overcome staffing challenges and enable your team with the right technology to optimize occupancy and increase time with residents.
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Top Trends: Post-Acute and Senior Living Facing Historic Changes
In this time of change and uncertainty we look at how the coronavirus pandemic impacts the top trends in the senior care landscape and learn how successful providers will retool for the future. Top trends as occupancy challenges, workforce complexities, heightened infection control and innovations in clinical care and service are discussed. -
See What Senior Housing Companies Say About Our New Companion App
PointClickCare Companion, with it’s elegant and intuitive user experience, empowers your Senior Living wellness team with a fast and easy-to-use mobile tool that unifies the workflow for the delivery and documentation of services and medication. -
The Oaks Senior Living Increases Employee Engagement with PointClickCare
It’s all about resident care and services, and engaging the residents as well as the staff. Employee engagement matters because the way you treat your staff, is the way your staff will treat your residents, and that is critical to the overall care and wellbeing of residents. Watch how PointClickCare customer “The Oaks”, enhances employee engagement, increases efficiencies, ultimately, enables themselves to better serve their residents by implementing solutions from PointClickCare.
How We Help
Senior Living Core Platform
Empower your community and improve your business with better insights.
Companion
The industry’s best mobile app that streamlines the workflow for documenting care and service delivery.
Infection Prevention Control
A clinical workflow and intelligence solution to identify, manage and report infections in real time.
Secure Conversations
HIPAA-compliant mobile messaging enables efficient and improved care team coordination.
Satisfy Your Needs While Making It Feel More Like Home for Residents
Our integrated approach connects care services, billing and administrative processes across a single, cloud-based healthcare platform. Our Service Package Management capabilities gives you real-time visibility into your entire operations, empowering you to deliver better care, improve billing, and enhance your Decision-making capabilities.
- Ensure consistent practices and reduce the risk of litigation
- Easily keep up with changing regulations and automatic updates
- Enhance your resident experience and keep them happy, independent, healthy and safe
Provide the best resident experience and create an environment where work doesn’t get in the way of care.
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The Future of Dining in Senior Living
What’s cooking at your senior living community? As it turns out, this question holds a lot of weight for executives and their residents – and the coronavirus pandemic is forcing many senior living providers to rethink their dining experience entirely. -
Customer Story: How Spring Hills Senior Communities completely eliminated paper documentation processes with its EHR platform
My name is Lesa Scott and I am the Vice President of Resident Services and Program Development for Spring Hills Senior Communities. I began my Assisted Living career in 2002, but I have over 20 years of experience in the healthcare industry. Spring Hills Senior Communities has been providing quality care for seniors since 1999, and today, with a team of 869 members serving over 933 beds, our organization is leading the way in meeting the changing needs of senior adults.
How We Help
Nutrition Management
Streamline the planning, production, and delivery of meals for optimal efficiency and resident satisfaction.
Companion
The industry’s best mobile app that streamlines the workflow for documenting care and service delivery.
Payment Portal
Improve your time to revenue recognition by providing electronic statements and online payment options.
Integrated Medication Management
Streamline medication ordering and supply management process.

Mitigate Risks and Ensure Quality and Compliance
Access resident records in real-time and ensure care needs are managed and planned for.
The right technology can reduce risks and improve your resident’s safety with nationally accepted standards and documentation policies.
- Ensure consistent practices and reduce the risk of litigation
- Easily keep up with changing regulations and automatic updates
- Enhance your resident experience and keep them happy, independent, healthy and safe
Improve your community’s data to enhance lifestyles, avoid litigation and increase compliance.
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Beyond COVID: Senior Living Infection Control in a Post – Pandemic World
Senior living communities have always been concerned with disease control and prevention among their residents and staff. Yet the coronavirus pandemic brings this imperative to the forefront as providers race to ensure the health and safety of those under their care. This white paper discusses how senior living providers are using technology in their communities to control and prevent infection in the COVID-19 era and beyond.
How We Help
10 Reasons to Implement Document Manager
Automate document management and reduce the risk of non-compliance or incomplete documentation
Companion
The industry’s best mobile app that streamlines the workflow for documenting care and service delivery.
Infection Prevention Control
A clinical workflow and intelligence solution that helps you achieve ongoing resident surveillance focused on infection prevention.
Electronic Medication Administration Record (eMAR)
Simplify medication ordering and administration with our secure and easy-to-use mobile eMar.