Testimonials

Customer Success

Advancing senior care. Together.
Annie Bumgarner

“The move from paper-based documentation to electronic has made a world of difference for our department.”

Annie Bumgarner, CTRS
Cedar Creek Assisted Living

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Heather Fritz

“Our staff are much happier because their jobs have been made easier with PointClickCare.”

Heather Fritz, Administrative Director
Cedar Creek Assisted Living

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“PointClickCare equips us with the information we need, when we need it, giving us the ability to personalize the service and care we provide to every one of our residents.”

Former Director of Health Services
The Terraces of San Joaquin Gardens

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“PointClickCare has brought me a sense of peace because I know that my team is tracking every detail”

Former Executive Director
Cedar Creek Assisted Living

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“Our team is seeing 100% satisfaction on our resident and family surveys, and we believe this is simply because we have greater insight and know our residents on a deeper level.”

Former Resident Concierge
Spring Hills Hunter’s Creek

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“PointClickCare helps me care confidently, especially when my manager isn’t available. I can go to the computer and everything’s there.”

Monica Teran, Caregiver
California Mission Inn

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Barbara Boldt

“I have a great deal of confidence knowing that what I am billing a resident for is clinically what actually happened.”

Barbara Boldt, Director of Finance
The Terraces of San Joaquin Gardens

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“The stress of making sure we are running our business within compliance is gone and I can focus on my team and our residents, which is the most important thing to me.”

Karen Decker, Executive Director
Spring Hills Hunter’s Creek

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“Now, managing medication is easily tracked and done so electronically, reducing the chance of errors.”

Former Director of Resident Care
Spring Hills Hunter’s Creek

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“The PointClickCare team spends so much time anticipating changes in regulations and making sure we are meeting these changes, and having a team that understand how regulatory changes will impact our organization is invaluable.”

Former Clinical Services Director
American Baptist Homes of the West

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“Today, within a few minutes, any changes captured by the care team are quickly reflected on the billing end.”

Faye Hoyte, Business Office Manager
Spring Hills Hunter’s Creek

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Lesa Scott

“Today, our organization is providing a better quality of care because of PointClickCare. Our time is spent with our residents, ensuring we are providing the best care and support to each of them.”

Lesa Scott, Vice President of Resident Services
Spring Hills Senior Communities

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