Testimonials

Customer Success

Advancing senior care. Together.

“Now, managing medication is easily tracked and done so electronically, reducing the chance of errors.”

Andrew Sackaris, Director of Resident Care
Spring Hills Hunter’s Creek

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“Since implementing PointClickCare, our family engagement and satisfaction levels have increased significantly.”

BJ Smith, Resident Concierge
Spring Hills Hunter’s Creek

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Annie Bumgarner

“The move from paper-based documentation to electronic has made a world of difference for our department.”

Annie Bumgarner, CTRS
Cedar Creek Assisted Living

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Jessica Nguyen

“PointClickCare equips us with the information we need, when we need it, giving us the ability to personalize the service and care we provide to every one of our residents.”

Jessica Nguyen, Director of Health Services
The Terraces of San Joaquin Gardens

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Heather Fritz

“Our staff are much happier because their jobs have been made easier with PointClickCare.”

Heather Fritz, Administrative Director
Cedar Creek Assisted Living

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“From the time I started using PointClickCare, I believed it was a gift to Directors of Nursing.”

Jean McGill, Clinical Service Director
ABHOW

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Heidi Elliot

“PointClickCare has really helped us to address some of the clinical needs that are in our buildings, and I feel there has been a direct correlation between the care we are giving to the quality scores we are receiving on a daily basis.”

Heidi Elliott, VP of Operations, Assisted Living
Welcov Healthcare
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Cal Lout

“Since we’ve added PointClickCare, we now have the ability to jump on to the system from anywhere, at any time, and provide full support to any community across the division when needed.”

Cal Lout, Director of Clinical Services
Welcov Healthcare
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“I have a great deal of confidence knowing that what I am billing a resident for is clinically what actually happened.”

Barbara Boldt, Director of Finance
The Terraces of San Joaquin Gardens

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Heidi Elliot

“One thing we measured when we introduced our new pricing model was the impact on revenue as an organization. The end result for us was a revenue increase of 12 percent annually for our Assisted Living division.”

Heidi Elliott, VP of Operations, Assisted Living
Welcov Healthcare
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Gloria Jeannotte

“PointClickCare has brought me a sense of peace because I know that my team is tracking every detail.”

Gloria Jeannotte, Executive Director
Cedar Creek Assisted Living

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“The stress of making sure we are running our business within compliance is gone and I can focus on my team and our residents, which is the most important thing to me.”

Karen Decker, Executive Director
Spring Hills Hunter’s Creek

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“Today, within a few minutes, any changes captured by the care team are quickly reflected on the billing end.”

Faye Hoyte, Business Office Manager
Spring Hills Hunter’s Creek

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Lesa Scott

“Today, our organization is providing a better quality of care because of PointClickCare. Our time is spent with our residents, ensuring we are providing the best care and support to each of them.”

Lesa Scott, Vice President of Resident Services
Spring Hills Senior Communities

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Becky Wolfe

“With PointClickCare, we are all on the same page and talking the same language. We can easily run reports and can compare trends across all of our buildings.”

Rebecca Wolf, Executive Director
Welcov Healthcare

VIEW WELCOV'S STORY
The industry’s top providers use PointClickCare to help them run their operations better

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