Health Data Exchange

Health Data Exchange

Instant communication, instant insight.

Harriet Wicklund, Health Information Management Coordinator, LB Homes

Delivering the best care possible requires the ability to exchange vital data with others in your care network.

Having quick and easy access to the most up-to-date resident information is achieved when health technology systems are integrated for the exchange of health data. PointClickCare’s platform gives you this holistic view of your resident records, with its secure and reliable connections to data exchange partners like pharmacies and labs. Thousands of information exchanges have been safely transferred to and from PointClickCare, ensuring you always have a complete clinical and financial record of resident activity.

Marie Anne Martinez, PointClickCare Customer

Securely share lab results in real-time.

PointClickCare customers working with Lab Exchange partners gain access to real-time information exchange and more accurate documentation of laboratory results.

Each Lab Exchange partner has been certified by the Clinical Laboratory Improvement Amendments (CLIA), which regulates laboratory testing and requires clinical laboratories to be certified by their state, as well as the Center for Medicare and Medicaid Services (CMS).


How does it work?

Through a relationship with Liaison® Healthcare Informatics, lab results from local, regional, and national diagnostic testing providers can be electronically transmitted and stored as part of the resident’s record in PointClickCare.

Laboratory results are received as structured data and PDF/images and automatically associated with the resident’s record, ensuring they are immediately available for review.

pharmacist holding pill bottle wearing white lab coat

Getting connected to your pharmacy.

An estimated 350,000 adverse drug events occur each year, 20,000 of which are life threatening or fatal.

Our Pharmacy Exchange program reduces your risk by enabling electronic exchange of medication information and pharmacy orders between the eMAR and your pharmacy dispensing system. Secure, real-time communication results in streamlined processes and reduces the chance of medication errors.


How does it work?

Integrated Medication Management seamlessly exchanges medication information between PointClickCare and pharmacy systems.

Orders are automatically sent to the pharmacy for processing; any changes made by the pharmacy are automatically returned to PointClickCare. Instant access to med pass statuses, automated medication reconciliation, and built-in documentation policies improve resident safety and reduce the risk of adverse event occurrences.

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