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Meet our team of subject-matter experts.

We share your passion for delivering the highest quality of care.

Kristine O'Hara
Account Manager

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Murry Mercier, Account Manager, Assisted Living, PointClickCare

Murry Mercier
Senior Living Team Lead

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Michelle Myles, National Account Manager, PointClickCare

Michelle Myles
National Account Manager

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Martha Koch, Account Manager, PointClickCare

Martha Koch
Account Manager

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Jill Russack, National Account Manager, PointClickCare

Jill Russack
National Account Manager

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Jennifer Cavicchi-Thomas, National Account Manager, PointClickCare

Jennifer Cavicchi-Thomas
National Account Manager

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Vicky Zawicki, Clinical Expert, PointClickCare

Vicki Zawicki, RN, CEAL
Manager, Practice Management

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Tracey Young, Manager Implementation & Education Optimization, PointClickCare

Tracey Young, CEAL
Sr. Manager, Professional Services

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Sylvia Ruiz, Customer Support Consultant Lead, PointClickCare

Sylvia Ruiz
Sr. Customer Support Specialist

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Erin Race, BSN-RN, RAC-CT®, CPRA, CEAL
Director, Professional Services

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Fran Walker, Sr. Manager Financial Implementations, PointClickCare

Fran Walker, CEAL
Director, Professional Services

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Greg Roberts, Senior Market Manager, PointClickCare

Greg Roberts
Senior Market Manager

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Heather Addyson, Financial Expert, PointClickCare

Heather Addyson
Financial Educator

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Jayne Warwick, Segment Marketing Manager, Skilled Nursing, PointClickCare

Jayne Warwick, RN, HBScN
Director, Market Insights

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Machelle Wood, Orders/Integrated Medication Management, PointClickCare

Machelle Wood, LPN, RAC-CT®
Implementation Specialist

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Shawn Brockman, Director Strategic Planning, PointClickCare

Shawn Brockman
Director, Strategic Planning

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