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Privacy Compliance: Determining User Actions in the Resident Record

Auditing for Access to Personal and Health Information

Date: Wednesday, September 15 | 2:30 p.m. ET / 11:30 a.m. PT

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US Audit Trail woman on laptop and mobile device

In 2019, the Office of the Privacy Commissioner of Canada said that 58% of reported breaches were due to unauthorized access, 22% were related to accidental exposure and 20% were due to loss or theft.

As a provider, one of your primary responsibilities is to protect the privacy of your patients’ health information. This doesn’t just include protecting data from outside prying eyes, but also from the curious or malicious internal bad actors.  
In 2019, the Office of the Privacy Commissioner of Canada said that 58% of reported breaches were due to unauthorized access, 22% were related to accidental exposure and 20% were due to loss or theft. 
 
In this session, we will review how facilities and organizations can find out what a user did or looked at within a resident record.

Jayne Warwick, HBScN, RN, Senior Director, Medical Records Compliance, will:

  1. Review the relevant Canadian Privacy Laws
  2. Review the available security/privacy reports in PointClickCare including the New Audit Trail Report
  3. Demonstrate how the audits in PointClickCare can be used to determine user actions

Speaker

Jayne Warwick headshot

Jayne Warwick, HBScN, RN

Senior Director, Medical Records Compliance