How To Build a Comprehensive Senior Care Quality Program
Most quality senior-care programs fail due to a lack of ongoing review of effectiveness. We have perfected data collection, yet our approach to demonstrate improvement of care delivery is lacking. Monitoring has been challenging, but our ability to identify where to improve remains questionable.
In this webinar, we’ll discuss the challenges in creating a quality senior-care program and how outcomes can drive education, competencies and performance of caregivers. You’ll also learn what makes a successful program, steps to building it, pitfalls to avoid and what to measure.
John Vrba, CEO of Burgess Square Healthcare Center
PointClickCare Customer Relationship Management provides senior living providers with an easy-to-use tool to help track inquiries and referrals; gain real-time visibility into availability and occupancy; and decrease the transition time from prospect to resident.
In this quick webinar, PointClickCare's Joanne Brigham discusses the impact of nutrition management in assisted living communities, and how you can leverage new technologies to improve the dining experience while mitigating risk.