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Emergency Department Utilization

Manage capacity and reduce utilization in your emergency department (ED).

75% fewer unnecessary ED visits from patients with high utilization patterns*


Manage ED throughput and reduce ED high utilizers with emergency department software that gives frontline staff access to real-time patient data so you can assess, treat or redirect patients quickly and appropriately.

* Data based on baseline lifts of one hospital system since the integration of Emergency Department Utilization by PointClickCare

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  • 27,000

    Senior Care
    Facilities

  • 2,700+

    Hospitals

  • 100M+

    Patients
    Captured

Optimize Emergency Department Utilization


Millions of patients turn to the emergency department for care, even in non-emergent situations. Emergency room management software from PointClickCare gives you the immediate data and patient insights you need to triage quickly and confidently.

Improve Care Coordination to Reduce Emergency Department Overuse


Coordinated and comprehensive care management can reduce ED utilization and inpatient visits for those with complex needs, chronic conditions and behavioral health challenges. PointClickCare’s Emergency Department Optimization combines the exceptional capabilities of emergency room software, triage software and software for urgent care in a single tool to help hospitals ensure the right care is delivered in the most appropriate setting. By implementing this type of EMR software, hospitals have seen significant decreases in unnecessary ED utilization.

Reduce the Risk of Workplace Violence


Protect your care-providing staff by tracking violent patients proactively to keep workplace violence at bay. Get behavioral health and substance use alerts with Emergency Department Optimization that are delivered in real-time for the safety of patients and caregivers alike.