Meet Our Senior Living Team

PointClickCare’s Focus on Senior Living

At PointClickCare, our commitment to senior living is unwavering. That’s why our Senior Living Leadership team has embraced the words of Bob Kramer, Co-founder of Nexus Insights and Strategic Advisor at NIC, as their motto: “Older adults don’t just want to add years to their life, they want to add life to their years.”

Investing in Purpose-Built Solutions

We’re dedicated to developing purpose-built senior living solutions that empower our customers to become the community of choice for residents and staff alike.

Our mission is to facilitate meaningful connections between residents and staff by offering intuitive tools that foster a deep understanding of each individual and their unique needs. Our team is ecstatic about what’s on the horizon — so much so, that we recently handed out heart-shaped sunglasses when sharing our vision at our annual conference.

During this conference, PointClickCare showcased a variety of new tools and solutions built to meet the needs of senior living communities including Pharmacy Connect, PointClickCare Connect for Senior Living, and an interactive Occupancy Dashboard. 

“We’re putting an emphasis on the resident experience by building strong communities and networks, as well as supporting the right care transitions for each person who calls senior living home,” shared Murry Mercier, our Senior Living Market Director.

Vision for the Future of Senior Living

Our expanding, cross-functional Senior Living Leadership team is continuously evolving, focusing on both foundational and forward-facing solutions. We’re proactively anticipating how PointClickCare can assist senior living communities in meeting evolving resident expectations and regulatory demands.

Whether it’s connecting communities to our extensive care collaboration network or providing seamless integration with preferred pharmacies, PointClickCare’s Senior Living EHR (Electronic Health Record) is transforming healthcare coordination and paving the way for value-based care (VBC).

“PointClickCare is revolutionizing senior living with our innovative approach, offering real-time service coordination that minimizes the risk of resident move-outs. Our platform empowers direct care staff by providing dynamic insights into services delivered, enhancing both resident and staff experiences,” shared Kristy Yoskey, VP Market Leader of Senior Living at PointClickCare.

Our team is actively exploring various opportunities in senior living focused on value-based care, prioritizing patient experience, community building, and facilitating personalized care transitions for residents.

Advocates for Senior Living

The PointClickCare team is also involved in public advocacy for senior living. Members of our team recently attended the Argentum Public Policy Institute to educate members of the Senate and House on three proposed bills aimed at improving affordable access to assisted living and addressing workforce shortages.

“PointClickCare is committed to advocating for seniors’ ability to choose safe, comfortable, community-based care in senior living communities where they can thrive.” — Mary Henschel, Director of Regulatory and Government Affairs at PointClickCare

Join Our Team!

We’re always looking for talented and enthusiastic individuals who are eager to contribute to our mission. If you’re passionate about transforming the landscape of senior living and want to be part of our award-winning team, click here to explore opportunities.