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Emergency Department Optimization

Accelerate emergency department throughput and improve quality of care with a better understanding of Emergency Department patients

Female emergency department physician reviewing patient information on tablet device with a nurse and two patients in the background
Teal and white ambulance icon Emergency Department Optimization (EDO) from Collective Medical, a PointClickCare company, provides front-line clinicians with the patient history and information they need to make rapid, informed care decisions resulting in an Emergency Department (ED) that is more efficient, effective, and provides a safe working environment

How Does EDO help?

  • Harmony Visualize Dril-down with PointClickCare value proposition icon Provides ED staff with “at-a-glance” visibility into medical history and patient ED usage
  • Accelerate diagnosis and treatment icon Accelerates diagnoses and treatment with critical information, reducing medical uncertainty and safety concerns
  • digital branding connector elements icon Employs a rules-based engine to curate patient history data, and surface only the most relevant patient insights
  • Care management with better visibility icon Improves care management with better visibility into extended care networks
  • Integrate existing workflows icon Integrates with existing ED workflows and information portals such as EPIC and Cerner
  • Gray bar graph icon for performance insights analytics Increases ED patient throughput, fee-for-service revenue, and profitability

Make smart, informed care decisions about Emergency Department (ED) patients.

As patients continue to turn to Emergency Departments for care, hospitals grapple with crowded Emergency Rooms and rising costs. Hospital EMRs often do not provide a complete picture of a patient’s medial history, making it difficult for Care Providers to make an informed clinical assessment and putting the most vulnerable patients with the most complex healthcare needs at risk.

To help fill the gaps and be able to treat patients with the urgency required, ED clinicians need additional information to provide a more complete patient profile or at minimum, present the most relevant, curated, critical information that can support immediate care or ensure patient and staff safety levels.
EDO draws upon the industry’s most robust patient records data set to provide real-time alerts for ED patient information, to help clinicians make faster, more informed care decisions and accelerate triage processes.

What you can expect with EDO?

monitor laptop magnifying glass icon

Accelerate clinical decision-making and Emergency Department throughput

Increasing utilization of North American ED’s has increased patient volume and slowed patient throughput. EDO enables clinicians, previously tasked with combing through dense patient histories, to access timely, actionable patient info, enabling more rapid treatment and discharge decisions.

Quality of care icon

Improve quality of care

Real-time alerts provide patient history insights across the care journey, including out-of-state and out of network care, to reduce medical uncertainty, avoid redundant imaging and lab orders, and coordinate patient care. EDs can pre-select the patient data that matters most to them —from hundreds of risk factors including substance abuse, mental health, and readmission statistics — to tailor alerts to their patient population.

Staff turnover icon

Reduce staff turnover

Front-line ED staff face complex, and at times, risky patient populations. EDO facilitates rapid identification of security risks by surfacing alerts within 60 seconds of patient registration. Staff safety can be further enhanced through early identification of ED patients with complex behavioral health challenges. Clinicians are empowered by the patient info and history they need to make informed treatment decisions.

Gray bar graph icon for performance insights analytics

Improve ED financial performance

Increasing Emergency Department utilization hampers hospital efficiency and inflates ED costs. By accelerating clinical decision-making and increasing patient throughput, EDO shortens stays and enhances a hospital’s performance in both a Fee-for-Service and VBC model. So-called “ED Super Users” can now be identified and managed, to ensure resource availability for commercial and Medicare patients, and maximize fee-for-service revenue.

Learn more about Emergency Department Optimization

Complete the form to schedule a live demonstration.