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How TriHealth Improved Care Transitions with PAC Network Management

Female physician with a stethoscope around her neck standing and reviewing information on a tablet device

With limited visibility during post-acute transitions, staffing challenges, and the increasing demand for post-discharge care, the need to streamline communication between care providers is more important than ever before.

When TriHealth patients were discharged to a skilled nursing facility (SNF), their data didn’t automatically flow with them, placing an administrative burden on clinicians and occasionally causing gaps in care.
Team of physicians sitting in a meeting room having a discussion with their notes and laptops out

PAC Network Management allowed TriHealth to automatically share patient data in real-time with post-acute care partners to facilitate seamless transitions, save time, and improve patient outcomes.

These successes provided the conviction to expand the integration of PAC Network Management across 45 of TriHealth’s facilities and counting.

TriHealth initially deployed PAC Network Management in five of its facilities during the pandemic and saw almost immediate benefits.

83%

of EHR transfers between the acute setting and long-term care partners were successful during the first two months of the pilot

6.7%
White arrow facing downwards

Readmission rates dropped by 6.7% in the participating facilities

TriHealth also experienced:


The elimination of silos among and between care settings

Increased staff efficiency, satisfaction, and morale

Better care decisions by empowered case managers and families

It’s crucial for hospitals responsible for patients discharging into SNFs to have access to real-time information to help ensure the best possible care decisions. Sharing patient data between institutions can increase efficiency and let clinicians focus on what matters most – caring for patients.

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