Virtual Health
Improve outcomes and reduce hospital admissions with integrated, after-hours telemedicine
PointClickCare’s Virtual Health is a telemedicine service delivered through a partnership between PointClickCare and Sound Physicians. It provides your nursing staff with fully integrated, on-demand access to engaged clinicians when your residents’ attending physician is not available (nights, weekends, and holidays)
How Does Virtual Health Help?
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Ensures the resident receives the treatment they need without having to be transferred to the hospital
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Increases staff confidence by having access to qualified clinicians when they need it, nights, holidays, weekends
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Improves your clinical team’s efficiency with an integrated telemedicine solution that offers access directly from the resident’s chart, ensuring visibility and consistency in treatment
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Enhances your reputation by reducing costly readmissions
Ensure quality resident care and increase staff satisfaction
When residents require intervention in the middle of the night, the nurse is often making decisions without the benefit of the attending physician, and determining the next step is a tough choice to make.
With Virtual Health, your nursing staff can feel confident that they are making the right choice. Without any disruption to their workflows, a simple click of a button from the resident’s chart connects with an on-shift, experienced clinician who has real-time access to the resident’s history and can see, assess, and treat most conditions, reducing the need for a hospital transfer.
The Virtual Health clinicians “treat in place” 96% of the time, preventing stressful and expensive after-hours trips to the hospital, and every encounter is thoroughly documented in the EHR to ensure access for the attending physician and the entire care team.
What you can expect with Virtual Health?
Gain peace of mind knowing a doctor is “always in the building”
Remote, secure, integrated access
Virtual Health is fully integrated, allowing for access from the resident’s chart; for shared resident records, consistent treatment plans, and easier follow-up. The integration reduces the need for manual entry and improves accuracy, efficiency, and care.
Integrated into existing workflows
The entire encounter is handled through the PointClickCare application and integrated into the staff’s existing workflows to save time and resources, while providing visibility and real-time updates.
Ease of access
With one-click access directly from the resident’s chart, there is no need for the confusion of additional passwords or logins to multiple applications, saving time and effort. With streamlined access, the nursing staff can feel confident in reaching out for assistance.
Access to qualified, on-call hospitalists
Virtual Health partners with your care team to ensure your residents have access to qualified clinicians within minutes, when needed. While 96% of residents are treated in place, we also provide Emergency Department Transfer Management if a transfer is necessary. In these cases, the clinician communicates directly with the ED, providing better coordination, smoother transitions, and reduced readmissions.
To learn more about Virtual Health, contact your PointClickCare Account Representative today.
Complete the form to schedule a live demonstration.
