How the PointClickCare & Salesforce Partnership Helps You Answer ‘Where’s My Patient?’

by Stephanie Mancini | September 25, 2018

2 min

PointClickCare is committed to transforming the way healthcare providers across the care continuum communicate, exchange data, and leverage insights for outcomes. As the market leader in cloud solutions for long-term and post-acute care (LTPAC), we know that our partnerships are more than just business, they’re a way to change the face of healthcare. That’s why we’re excited to announce our participation at
Dreamforce 2018!

Dreamforce is the largest technology conference in the world. With over 2,700 sessions to help individuals in roles in every industry succeed, opportunities for hands-on learning, and offering thousands of trailblazers to learn from, Dreamforce is not to be missed.

And we definitely aren’t planning on it.

So, What Does This Mean?
With more than 60 percent of skilled nursing homes in the United States as customers, we are uniquely equipped to offer hospitals and health systems unprecedented access to patient information; providing visibility to the critical insights they need to reduce risk once patients are discharged out of their care.

Our partnership with Salesforce and integration with Health Cloud is further proof of PointClickCare’s commitment to creating intelligent care coordination between health systems and post-acute providers. The communication and collaboration address several issues the broader healthcare industry is grappling with today.

Factors such as the Centers for Medicare and Medicaid Services’ proposed interoperability rule and newly formed payment models are compounded by another reality that providers are currently faced with: more than one in five Medicare patients discharged from a hospital receive post-acute care. Also, the total impact of post-acute services on readmissions, ER visits, outcomes, and overall spending far exceeds the direct cost of post-acute care.

At Dreamforce, B.J. Boyle, our vice president of product management will present “Unlock the Cross-Continuum Challenge with Post-Acute Insights”, offering steps health systems, and other providers in the continuum of care, can take for greater performance and outcomes.

“A consistent challenge that we hear from hospitals is that it’s difficult to gain access and transparency to critical data that makes collaboration with their LTPAC partners more effective,” said Boyle. “As health systems and other risk-bearing entities look for ways to improve performance and outcomes in the face of evolving value-based payment models by extending their visibility into patient care post discharge, our role in this evolution became obvious. With two-thirds of the skilled nursing market using PointClickCare, we’re uniquely positioned to help LTPAC providers across the country be great partners with health systems. Leveraging Health Cloud offers us new and exciting ways to do this even more effectively.”

Health Cloud and PointClickCare are bridging the gap between the acute and post-acute worlds, so health systems can make smarter decisions to drive better patient outcomes and profitability. Together, we are leading the way in creating cloud-based environments where providers, patients, and payers eliminate data silos between care settings, connecting stakeholders to meaningful insights.

So next time a health system needs to know where its patient is after discharge, the answer will be easily available through meaningful insights.

B.J. Boyle of PointClickCare will present: “Unlock the Cross-Continuum Challenge with Post-Acute Insights” at Dreamforce during the following times: