Coordinating Care for Patients with Behavioral Health Conditions in the Emergency Department
Behavioral health conditions show up in the emergency department (ED) far too often. These encounters can range from a patient struggling with pain management or anxiety symptoms to an outright crisis event, and everything in between. However, there are signals that can be confidently tracked and used to help identify individuals with certain diagnoses or symptoms that may indicate a behavioral health condition. Once identified, care teams can be alerted, collaborate with the patient’s broader care team, and provide appropriate care and follow-up.
In this podcast, Ian Bruce, Senior Clinical Solutions Lead, PointClickCare, and Becky Wilkinson from Providence St. Joseph Health will discuss their success with identifying and providing alternative care options and care collaboration from the ED.