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Using Technology to Attract and Retain Top Talent

Is your senior living community prepared for the future? Sure, that’s a broad question, but the answer may boil down to whether your community has the right technology in place.

The decision to implement new technology throughout a senior living community shouldn’t be taken lightly. The choice will have an impact on employees, residents, and administrators alike — not to mention the community’s financial statements. So, when choosing technology, be sure to consider the needs and desires not only of your residents, but also your employees.

More often than not, senior living employees want the technology they use to:

1. Be User-Friendly
Wouldn’t it be great if the technology in place was easy to use and didn’t require any employee training? That’s a lofty aspiration, but it’s not unreasonable to expect senior-living technology to be intuitive. The easier a new technology is to learn, the more quickly it can be adopted — and the more enthusiastically it will be used by employees.

2. Save Time
Nurses and caregivers are busy. In some senior living communities, employees can feel like there’s too much to do in too little time — every single day. Ideally, the technology a senior living community chooses to implement will save its caregivers and nurses time, and energy, throughout the day.

3. Work Correctly
You can buy all the technology you want — but it’s not going to matter if it doesn’t work properly. Malfunctioning systems can lead to frustrated employees, lost documentation or incorrect billing practices. Plus, you may end up having to replace technology that doesn’t work, and that comes at an added cost. Get it right the first time and implement technology that works for your facility/team.

4. Be Accessible
Nowadays, we’re used to having everything at our fingertips. We can check the weather, our email, and the news from our phones or laptops. Why shouldn’t care-giving be the same way? Nurses and caregivers should be able to access real-time, up-to-date information about residents on smartphones and conveniently located technology stations, at work or even from home. Millennial employees actually expect this.

5. Benefit Residents
At the end of the day, senior living is about the residents. Caregivers and nurses want to spend time with residents and make their lives as meaningful as possible. When senior living employees notice that a certain technology is improving the lives of residents, they’ll appreciate it even more.

When making the decision to invest in technology for your senior living facility, take the time to do it right. Look closely at what your needs are, including what you’ll need from the right technology partner. Technology decisions aren’t easy, and they shouldn’t be made lightly. But with a little research, you’ll be able to ensure your decision will help meet all of the needs of your organization, not just today, but also well into the future.

Not sure where to start? Click to hear the true stories of electronic health record adoption from members of the industry.

Read More: Creating a Competitive Edge by Offering Ancillary Services

May 12, 2016