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Female senior living community staff member standing and smiling as she looks down at content on a tablet device

Using Technology to Attract and Retain Top Talent

With the current staffing crisis disrupting care across the continuum, it can be challenging to think beyond your facility’s immediate needs.

You need all hands on deck, and you need them now.

However, as you look to technology to create efficiencies and to reduce the burden on your current staff, you need to assess if that technology is capable of scaling with your organization and adapting to satisfy future demands.

So how can senior living communities ensure technology capabilities are adaptable for a future-state while still meeting today’s needs?

Below, we explore five must-have capabilities.

1. Be User-Friendly
Wouldn’t it be great if the technology in place was easy to use and didn’t require any employee training?

That’s a lofty aspiration, but it’s not unreasonable to expect senior-living technology to be intuitive. The easier a new technology is to learn, the more quickly it can be adopted—and the more enthusiastically it will be used by employees.

2. Save Time
Nurses and caregivers are busy. In some senior living communities, employees can feel like there’s too much to do in too little time, every single day. Ideally, the technology a senior living community chooses to implement will save clinicians time and energy.

3. Work Correctly
You can buy all the technology you want—but it’s not going to matter if it doesn’t work properly. Malfunctioning systems can lead to frustrated employees, lost documentation, or incorrect billing practices. Plus, you may end up having to replace technology that doesn’t work, and that comes at an added cost. Get it right the first time and implement technology that works for your facility.

4. Be Accessible
Nowadays, we’re used to having everything at our fingertips. We can check the weather, our email, and the news from our phones or laptops. Why shouldn’t care-giving be the same way? Nurses and caregivers should be able to access real-time, up-to-date information about residents on smartphones and conveniently located technology stations, at work, or even from home.

5. Benefit Residents
At the end of the day, senior living is about the residents. Caregivers and nurses want to spend time with residents and make their lives as meaningful as possible. When senior living employees notice that a certain technology is improving the lives of residents, they’ll appreciate it even more.

When making the decision to invest in technology for your senior living facility, take the time to do it right.

Examine your needs closely, including what you’ll need from the right technology partner.

Not sure where to start? Click here to learn how PointClickCare solutions help organizations like yours meet today’s challenges head-on.

May 2, 2022