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Reduce Risk in Senior Living Communities

Close up of a female senior living employee looking at a monitor in an office environment

Due to rapid change in senior care industry and the COVID-19 pandemic, liability insurance has increased significantly. Recent data show medical liability premiums increased in 2021 by the highest rate in 15 years.

Common Risks Include:

Medication Errors


37% of errors in senior living communities are medication-based errors, in part due to mistakes in documentation


Documentation mistakes or omissions due to paper-based, manual processes


Not staying up-to-date with laws and regulations

Reduce Risk with PointClickCare Product Value Prop Icon

To Reduce Risk in Your Communities, you Must:

  • Implement real-time documentation to ensure all data is captured
    • 94% of providers report an electronic health record (EHR) makes records available at the point of care and 75% say it allows them to deliver better care
  • Ensure processes and workflows are in line with regulation guidelines
  • Enable quick and easy data access for surveyors or families
  • Automate and streamline medication workflows for timely and safe medication ordering, dispensing, and administration

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Steps to Execute Successful Risk Management:

  • Employ infection prevention and control practices
    • 1 to 3 million serious infections occur every year in long-term care and assisted living communities in the U.S., with as many as 380,000 infection-related deaths
  • Maintain healthy staffing levels
  • Leverage technology tools for efficient documentation and data analysis
  • Master medication management

PointClickCare provides foundational tools for building a safe, desirable community.


From service plans to medication management, billing to occupancy management, these tools will provide the information needed to make data-driven decisions that will better every aspect of your business.

Learn more about Senior Living Core Platform, Companion and Integrated Medication Management (IMM).