What’s cooking at your senior living community? As it turns out, this question holds a lot of weight for executives and their residents – and the coronavirus pandemic is forcing many senior living providers to rethink their dining experience entirely. A 2016 survey of senior living executives found that an ‘overwhelming’ number believe dining plays
PointClickCare customer Eden Senior Care is next up in our series on organizations leading the way in their response to the novel coronavirus. With 16 locations in Minnesota and Wisconsin, Eden provides skilled nursing and assisted living services. The company wasted no time in developing an innovative response when residents or staff in four of
As we kick off our series highlighting PointClickCare customers demonstrating leadership and creativity in the face of COVID-19, we introduce you to Silver Bluff Village in Canton, NC. Silver Bluff, which offers long-term care, assisted living, assisted housing, independent living and rehab services, has been on high alert since the novel coronavirus arrived in the
Vigilance. Oversight. Action. The need to quickly identify, prioritize and address infections in SNFs and senior living communities has become all too real in the past few months. PointClickCare has something available to help you better cope with that new reality. We’ve just rolled out our Infection Prevention and Control solution to all of our
“She makes residents each feel special, caring for them and treating their families as if they are her own. Daphne has an infectious smile and positive attitude about everything all day every day that she is here.” You can see why these words from Daphne Brown’s nominator convinced us to choose her as our April
Each day I talk to providers across the country about the obstacles they face each day that prevent them from creating enough 1:1 engagement. For me, it is an indication that we have a long way to go if we want to fully support our residents, especially the ones living with cognitive change or dementia.
Your first step to full occupancy is the experience that captures your prospects and clients. There’s often a systematic approach in building occupancy in senior living organizations – such as hiring the right salesperson. You may spend countless hours trying to find the right salesperson, sending them for training, and then focus on sales conversions
Skilled nursing providers across the U.S. continue to face falling occupancy rates. In fact, occupancy rates dropped to a record low of 81.7% in 2018, according to the National Investment Center for Seniors Housing & Care (NIC). NIC experts say policy changes related to reimbursement and competition from assisted living and home health are both factors
When it comes to admitting residents, how do you determine who is the best fit for your facility? By creating an ideal resident profile, you can successfully determine the best possible census mix. This will help reduce rehospitalization rates and ensure that your staff are able to properly care for the residents you are admitting.
The financial health of your skilled nursing facility is greatly impacted when you’re burdened with a large amount of bad debt, but because of the reimbursement nature for SNF services, you can’t eliminate bad debt entirely. However, by enforcing collection policies, analyzing data from your CRM, and enforcing consistent internal workflows and communication, you can