CRM (customer relationship manager) is an easy-to-use tool that helps skilled nursing and senior living providers simplify the processes that lead to referrals becoming residents.
Make Smarter, Faster Decisions
CRM integrations with referral partners and Carequality provide the most complete, timely data regarding every lead so you can quickly decide on suitability/risk and ensure seamless admissions, care planning and high occupancy.
Protect your bottom line from the risk of non-payment and taking on residents whose needs may exceed your capabilities. Integration with Eligibility Verification allows for checking a potential resident’s coverage prior to admission, ensuring potential residents can pay for services. Included resident needs and preference matching capabilities also ensure residents are placed in the right setting to deliver the care and services appropriate to their needs.
Customer Relationship Management (CRM) – Solution Sheet
Customer Relationship Management CRM with eReferral – Solution Sheet
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