We were able to really analyze every single piece of that nursing facility and gain insights through one piece of software — and that was Insights from PointClickCare.
Kelly Roberts
Former Senior VP of Clinical Reimbursement and Ancillary Services
Skilled Nursing Organization Gains Actionable Data With Advanced Insights
Creative Solutions in Healthcare is a skilled nursing organization founded in 2000 that offers long and short-term rehabilitation as well as assisted living, independent living, and memory care. They operate over 100 long-term care facilities across the state of Texas, with a mission dedicated to putting people first.
Learn how PointClickCare helped Creative Solutions improve resident outcomes and experiences by making care more data-driven and efficient.
Learn how PointClickCare helped Creative Solutions improve resident outcomes and experiences by making care more data-driven and efficient.
Improved efficiencies in meeting quality measures
Enhanced ability to analyze data affecting revenue and care delivery outcomes
The Challenge
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Reduced visibility into data created challenges in revenue and Medicare reimbursement
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Census fluctuations, rising hospitalizations, and ED visits were difficult to track
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Lack of ability to analyze detailed data stood in the way of seamless collaboration and resulted in overall clinical and operational performance inefficiencies
The Solution
Creative Solutions implemented Advanced Insights for improved visibility of clinical, financial and operational metrics.
Creative Solutions implemented Advanced Insights for improved visibility of clinical, financial and operational metrics.
- Interactive reports offer a comprehensive view of data that helps drive organizational efficiency by helping identify areas of performance improvement and supporting quality outcomes.
- Access to precise clinical reimbursement information helps organizations secure reimbursement for exceptional care provided, improving financial outcomes.
- Daily updates with the latest clinical documentation and MDS assessments optimizes operational outcomes.
The Outcome
Improved efficiencies in meeting quality measures
Enhanced ability to analyze data affecting revenue and care delivery outcomes
Creative Solutions launched Advanced Insights in one of their skilled nursing facilities. Kelly Roberts, Senior Vice President of Clinical Reimbursement and Ancillary Services for Creative Solutions, shares, “We are already creating some amazing, massive, efficiencies in the quality measure component of Insights. It’s going to be really a game changer for Creative Solutions.”
The use of Advanced Insights allows for better cross-collaboration between all of the departments in the facility as well. “One of the great components of PointClickCare, and what’s extremely beneficial for every single employee of Creative Solutions, is how all of the different departments can come together —from the billing side, the clinical side, our physicians, our providers —and really be able to understand exactly where to [gain insights],” explains Roberts.
She continues, “Every department can glean a little bit of information for every single resident to make the residents’ lives richer, better, have better outcomes, and really make that resident’s stay enjoyable because they’ll be very well taken care of and all of the data is right at our fingertips to take care of them.”
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Hear from Creative Solutions to learn how Advanced Insights provided actionable data to improve efficiency and outcomes
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