The TRC Multiplier Effect: Executive Summary

Many health plans are operating in the dark, learning about member hospitalizations only after the critical window for intervention has closed. These delays don’t just hurt your HEDIS Transition of Care (TRC) measure, they also lead to preventable readmissions and poorer member outcomes. Here’s what leading plans understand: Operational excellence in transitions of care creates a multiplier effect. Real-time visibility into acute and post-acute movements—combined with automated workflows—drives simultaneous performance gains across provider communication, medication reconciliation and follow-up coordination.

Ready to stop chasing closed windows? In this executive summary, you’ll hear from NCQA and PointClickCare to discuss how the TRC measure can transform quality performance.