The TRC Multiplier Effect: How Operational Excellence in
Transitions of Care Drives HEDIS® and CMS Star Ratings

Health plans are often in the dark during their members’ most critical moments.
By the time hospitalization and discharge data surfaces, HEDIS® Transitions of Care windows have already closed—leaving plans unable to act when it matters most. The result? Preventable readmissions, missed interventions, and members slipping through the cracks at their most vulnerable points in care.

Watch this on-demand webinar featuring NCQA and PointClickCare to learn how the Transitions of Care measure can become a powerful driver of quality performance—not just a compliance requirement.

Leading plans understand excellence in transitions of care creates a multiplier effect. Real-time visibility into acute and post-acute events, paired with automated workflows that engage providers within critical timeframes, goes beyond improving a single metric. It strengthens provider communication, streamlines medication reconciliation, and improves follow-up coordination—helping reduce readmissions and improve the member experience at the same time.

Watch now to see how real-time transitions of care can turn missed moments into measurable quality gains.