Customer Learning
SmartZone is your one-stop online learning system that provides unlimited, 24/7 access to training to help you grow your knowledge, gain confidence, and improve clinical and financial outcomes for your organization.
![Female professional holding files in her hand while facing an audience with a whiteboard behind her](https://pointclickcare.com/wp-content/uploads/2019/06/Support.png)
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PointClickCare Training
PointClickCare Product enablement at your fingertips.
![Female healthcare provider seated with her laptop and a coffee mug using PointClickCare's SmartZone for product training](https://pointclickcare.com/wp-content/uploads/2019/08/train-smartzone-vp.jpg)
Train with SmartZone
- Implementation training
- New staff orientation training
- Staff refresher training
- Training following PointClickCare product enhancements
![Mobile Learning of the PointClickCare platform in classroom setting](https://pointclickcare.com/wp-content/uploads/2019/08/training-mobilelearning-vp-revfin.jpg)
SmartZone Training Content
eCourses: SmartZone includes 450+ eCourses designed with adult learning best practices in mind. eCourses may include simulations, video clips, interactive hands-on learning, animations & avatars, as well as performance support tools.
Virtual Instructor-Led Training Sessions: 30+ live training sessions are delivered by PointClickCare subject matter experts and give learners the ability to interact with a trainer and participate in a Q&A period.
Training Plans: Access 20+ Role-Based Training Plans consisting of recommended eCourses that have been grouped together by specific job titles. As a new hire, take advantage of these Training Plans to learn about the areas in PointClickCare that specifically apply to your role.
2021 Learner Satisfaction Statistics
eCourse survey responses:
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94%
of learners would recommend the training to a colleague
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94%
of learners can work more independently and rely less on co-workers after training
Instructor-led training survey responses:
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98%
of learners would recommend the training to a colleague
-
93%
of learners were confident they will be able to use the training to improve outcomes
![Smartzone businesswoman using laptop](https://pointclickcare.com/wp-content/uploads/2022/04/SmartZone-businesswoman-using-laptop.jpg)
Benefits of Using SmartZone
- Grow and maintain staff skills to best practice levels to maximize EHR adoption and improve consistent utilization across your organization
- Reduce the impact and cost related to onboarding new staff with a comprehensive suite of training materials in a user-friendly Learning Management System
- Improve your organization’s outcomes by addressing Scorecard review gaps, and improving your staff’s knowledge of PointClickCare EHR
- Reallocate resources used in developing training materials and training new staff to focus on caregiving
CONNECT@SUMMIT
Attend the Pre-Conference Training at CONNECT@SUMMIT to participate in interactive, in person learning sessions. For more details on the conference and available Pre-Conference Training sessions click here.
How Can We Help You?
Please use this form to let us know you’re interested in learning more about our training and professional development options.