LTC eConnect

PointClickCare &
LTC eConnect

Connecting Ontario with Health Data

Long-Term Care eConnect provides Ontario homes with secure access to a resident’s Ontario Electronic Health Record. Having access to historical and real-time resident Personal Health Information ensures a seamless continuum of care.

PointClickCare has collaborated with OLTCA and other innovative health care providers in Ontario to provide secure, reliable access to provincially-based health information for resident records managed by the PointClickCare EHR platform.

LTC eConnect Solution Sheet
Your Road Map to the LTC eConnect Solution

This Road Map sets out the eight mandatory provincial requirements to complete before your LTC home can connect to the secure LTC eConnect link in your PointClickCare EHR*.

No matter where your home is located in the province or which eHealth clinical viewer, all LTC homes participating in the LTC eConnect project are required to complete these eight steps.

The good news is the LTC eConnect project, working in collaboration with eHealth regional integration staff, will help you along each step on the Road Map to get approval to access your regional clinical viewer and to provide OneID credentials to your health care staff. We know some homes have already started this journey. Our goal is to get all homes to the finish line!

*PointClickCare was selected as the project’s EHR provider. The possibility of including other software companies will be explored by Canada Health Infoway and the Ontario Long Term Care Association in 2017.

Download the Road Map

How do I get started?

You are invited to contact the LTC eConnect project by emailing your name, the name of the LTC home, your LHIN and contact information to

Please note the project is starting first in the Connecting SouthWest region (LHINs: ESC, SW, WW and HNHB). However, the project will be rolling across the province through 2017, so homes in the Connecting Ontario region (North East Region and GTA) are encouraged to work locally with e-Health regional integration staff.

What is the LTC eConnect Solution?

The LTC eConnect Solution will give your health care staff a secure link to instant one-touch access to resident information from hospitals, doctors’ offices, CCACs, etc. in your PointClickCare EHR. This information will improve the quality and timeliness of resident care, particularly following transitions of care. The LTC eConnect Solution may also help you to reduce duplicate orders, eliminate unnecessary paperwork and follow-up calls, and support better clinical decision-making.

What is the LTC eConnect Project?

In June 2016, the Ontario Long Term Care Association took the lead on organizing a sector-wide project, known as LTC eConnect, in collaboration with Canada Health Infoway, eHealth Ontario, and software companies PointClickCare and ThoughtWire. The Ontario Association of Non-Profit Homes and Services for Seniors and the Ontario Long Term Care Clinicians are also key partners.

This project is designed to accelerate the connection of LTC homes to the provincial EHR network and to address sector concerns about the security of these connections. Privacy controls in the LTC eConnect Solution allow only OneID credentialed health professionals to have access to resident information available in the home’s EHR software, and only about the residents under their care.


If you’re interested in learning more about PointClickCare LTC eConnect, please complete this short form and we will get back to you shortly.

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