Please note that this website is not optimized for the browser you are currently using, Internet Explorer 11, and as a result some elements my not appear as designed. To ensure the best possible experience, please use the latest version of Microsoft Edge, Chrome, or Firefox to view our website.

Integrated Direct Messaging (IDM)

A nurse using the Integrated Direct Messaging functionality in PointClickCare EHR platform on a tablet

Integrated Direct Messaging is a secure, HIPAA-compliant communication tool that allows for sharing of messages and file attachments concerning senior care residents among care partners and stored within the PointClickCare platform.

Screenshot of PointClickCare's Integrated Direct Messaging product being used on a laptop

Safeguard Security when Transmitting Patient Records

By transmitting documents within the portal, the risk of transmitting unsecure data (HIPAA violation) is minimized and Meaningful Use requirements are met. Securely share information between senior care providers and care delivery partners to ensure better patient follow up. Connect with any other healthcare messaging system, enhancing interoperability with all care transition partners.

Female doctor standing in her office using PointClickCare's Integrated Direct Messaging app on a tablet device

Streamline Communication Between Care Partners

Enhance efficiency by eliminating the need to access a separate application to send and receive secure emails and attachments. Send and receive documents from within a resident’s health record, simplifying the management of Personal Health Information, and ensuring complete and accurate information is transferred. Dashboard alerts notify administrative and care team members when a message arrives. Attachments received from hospitals, practitioners, or insurance payers are easily matched and stored within the resident record.

Female healthcare provider laughing while speaking on her smartphone with a blurred background effect

Expedite Coordination of Care

Enable high performance by ensuring all resident information is conveyed in real-time during, and post, care transitions helping to reduce readmissions. Streamline processes for messaging and document management with automation and workflow enhancements. Conveniently connect electronically with your health care network, including acute care providers, and exchange resident information securely from within the PointClickCare’s cloud-based healthcare software.

Integrated Direct Messaging solves challenges in this industry sector:

Interested in learning more about Integrated Direct Messaging?

Complete the form to schedule a live demonstration.