Customer Support
Dedicated, highly-trained professional staff with years of industry experience and deep product knowledge are here to help you, 24hrs a day, every day.
We interact with thousands of users every month to provide fast, friendly, and efficient subject matter expertise.
Introducing Our New Customer Support Portal
The new Customer Support Portal included in the 4.2.0 release is your one-stop shop for all your self-help needs! You now have access to a wealth of information created from the answers to questions that other PointClickCare users have asked.
How to Get the Support You Need
Access our
Customer Support Portal
After logging into PointClickCare, visit our Customer Support Portal to perform a unified search of both help files and knowledgebase articles. If you can’t find your answer, create a case using the form provided.
Check
The Pulse
Our online customer community, PointClickCare Pulse, is a great resource for peer advice