Please read the following for important reminders and updates regarding QuickMAR.
Sales Requests
- New QuickMAR business is handled by the Pharmacy Sales Team. You will need to work directly with your Sales Account Executive on the following endeavors:
- Adding a New Facility
- Transfers
- Conversions
- New Pharmacy Branch Locations
The pharmacy sales team will be gathering information about your project and completing quotes and contracts for signatures from both the pharmacy and facility. Please use this link for all sales requests: quickmar.com/webforms-3.
If you have questions or would like to contact your sales representative, please email quickmarsales@pointclickcare.com.
Note: Timeframe from submission until initiation from Implementation Team is 10-14 business days. Please plan accordingly.
Cancelation Process
If you have a facility that is leaving your pharmacy, please use the link to the webform to complete a cancelation request. All cancelations require 30 days’ notice.
quickmar.com/webforms-3
The QuickMAR team confirms each cancellation request with the facility before archiving. Failure to respond will be considered confirmation. All facilities will continue to be billable until the cancellation request is received and processed.
Other Important Contacts
quickmarimplementation@pointclickcare.com
- Contact for all new business that has already been submitted to sales and have quotes and agreements signed
- Facility demographic changes- Name, Address, Phone, Contact, Codes from dispensing software
accountsreceivable@pointclickcare.com
- All invoice and billing questions.
quickmarsales@pointclickcare.com
- Any question for sales or to get in contact with your sales representative.
quickmarsupport@pointclickcare.com
- Technical support questions for all existing customers
- Reminder: Support cannot advise on new business, web form submission or sales quotes, or transfers and conversion status.
Mandatory Release
We have released a new version of QuickMAR RX. The version is 5.3.2.377. This version will be released to all pharmacies in the coming week. Please take the time to upgrade as this version contains the latest fixes. The link to the release notes is: QuickMAR RX Release Notes 5.3.2.377
Please reach out to the Support Team if you need support with upgrading your pharmacy.