COVID-19
Stay Prepared

A person with a laptop in front of him working on a tablet to its left and writing something with his other hand

As you undoubtedly know, COVID-19 has arrived in North America and more cases are expected to emerge. At PointClickCare, we are dedicated to serving the needs of our customers, the residents and patients they care for, and the broader community. As such, we have created this resource page as a tool for you to stay informed of the latest updates on COVID-19 as well as receive helpful tips on reducing your risk. Additionally, there are a variety of PointClickCare tools to help with signs and symptoms of infection, particularly respiratory infection, as well as ways to track and communicate status across the care team for residents who are exhibiting these symptoms.

According to health authorities, the threat of introduction of the virus into facilities and communities caring for seniors is highest from those who have recently traveled to regions with a high prevalence of COVID-19, and/or those they have come into contact with upon return. That means staff and visitors, as well as short-stay residents in skilled facilities likely represent a higher risk of introduction.

Here are three important steps provider communities can take to help minimize their exposure and risk.

  1. Stay connected to National and Local Health Authorities for status updates and response guidelines.
  2. Practice vigilance with respect to staff and visitors who represent the highest risk for introduction.  National and Local authorities have issued guidance on screening tools, and recommended signage for visitors.
  3. Increase vigilance around changes in condition for all residents/patients, particularly changes related to signs and symptoms of infection and more specifically respiratory infection.


Stay Educated

As the COVID-19 situation remains fluid, we recommend our customers refer to the national, state, and local agencies that govern their respective areas.