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The senior living industry often lags behind in technology adoption, making processes like document handling and communication seem outdated. This can frustrate adult children who prefer quick, digital interactions via text or email. Senior Sign offers solutions that streamline these processes, enhancing the overall resident experience across all levels of living.

Meghan Ziegelmeyer

VP of Business Development

The Challenge

  • Limited ease-of-use with manual processes created barriers to full compliance with needed documents.
  • Lack of a digital interface for completing move-in paperwork impacted both resident and family experience.
  • Current move-in paperwork processes were time-consuming for staff to complete.

The Solution

Meghan and team chose Senior Sign to eliminate manual move-in paperwork so they can spend more time engaging with residents while also supporting compliance.

Meghan and team chose Senior Sign to eliminate manual move-in paperwork so they can spend more time engaging with residents while also supporting compliance.

  • Senior Sign helps senior living organizations reclaim time for staff by automating and streamlining daily tasks to reduce manual effort and increase efficiency.
  • By improving the move-in process with senior-friendly features, the solution provides a better resident experience.
  • Manage compliance risk by tracking and managing document compliance directly in your EHR workflows to reduce noncompliance risk.

The Outcome

60%

Reduction in administrative tasks

This organization experienced significant benefits with the implementation of Senior Sign. Meghan Ziegelmeyer, VP of Business Development, explains,

“Senior Sign had all the solutions that we were looking for: being able to text and email [residents and families] and being able to follow documents sent out for request and see them coming back, was huge. This the platform that makes sense for every level of living to provide the ultimate resident experience.”

Additionally, they found that the easy interface increased staff compliance with completing critical move-in paperwork that was sometimes missed during the previous manual process. Ziegelmeyer notes,

“Senior Sign is just so intuitive, so easy, and so efficient that everyone jumped on board. [From the perspective] of a compliance outcome, it’s been stellar.”

Explore how Senior Sign can help your organization.

Hear from one senior living organization how PointClickCare’s Senior Sign helped them improve their resident experience and reduce compliance risks with a digital move-in paperwork solution.

Watch Video