Automated Care Messaging
Transform Communication, Enhance Care
Automated Care Messaging delivers timely, meaningful communications to your residents and their families via voice, text, and email. Ensure seamless healthcare collaboration and improved resident experiences, allowing your team to focus on what matters most — providing exceptional care.
Ensure Clear Communication with Automated Care Messaging
Listen as Symphony Care’s CIO shares valuable insights into the value that Automated Care Messaging brings to his staff every day – whether to increase family engagement or help ensure emergency preparedness.
Boost Operational Efficiency and Return Time to Care
Reduce time spent on communication and coordination by 70%.
- Send messages in minutes to key stakeholder groups, eliminating the need for manual outreach.
- Expedite the delivery of routine processes such as intake forms, care plan coordination, and discharge planning at skilled nursing homes.
Improve Satisfaction and Increase Family Engagement
Personalize the resident’s experience while creating 1M hours in efficiencies annually.
- Provide meaningful communication to keep your residents and their contacts engaged and informed throughout their journey, increasing family confidence and overall experience.
- Keep resident families informed about upcoming appointments, care conferences, and care and service plan reviews with automated reminders synced with your EHR’s Resident Event Calendar.
Ensure Compliance and
Stay Competitive
Communities typically spend 17 hours on manual outreach per event; Automated Care Messaging reduces that to just 5 minutes.
- Comply with current regulations and increase organizational responsiveness to regulatory changes with effective communication tools.
- Leverage automation processes and EHR integrations to better prevent non-compliance in areas where infractions commonly occur.
- Strengthen reputation management to build a competitive advantage by sending check-in reminders and soliciting resident family feedback.
Related Resources
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