The HIMSS Global Health Conference brings together healthcare leaders and professionals from around the world. This year, the event was full of new ideas and discussions about how healthcare is changing, with conversations and presentations across the exhibition floor focused on what the future of healthcare might look like.
Being among this collection of thought leaders, made HIMSS the ideal venue to unveil Discharge Intel, a single, interoperable network that connects acute, post-acute, and payer stakeholders across the care continuum. During the conference, we also presented a customer-based case study highlighting the profound impact a redesigned post-acute workflow could provide in a value-based care setting.
An important part of any convention is the conversations that happen on the exhibition floor and in our booth. That’s why we were especially excited to connect with so many people who are working to make a difference in healthcare.
Discharge Intel—Closing the Post-Discharge Intelligence Gap
Following an inpatient stay or emergency department visit, health plan care teams have a narrow window to reach members when intervention matters most. But today, most are reaching out without the clinical story from that encounter—spending critical time chasing charts rather than addressing the medication changes, follow-up needs, and barriers that drive readmissions.
During HIMSS, we showed how Discharge Intel closes that gap. Using AI to distill complex clinical documentation into actionable summaries within 24 hours of discharge, Discharge Intel gives health plan care managers the context they need to show up informed, act on what matters, and make the most of the window when members are most receptive to break the cycle of utilization.
Reimagining Post-Acute Care Coordination for a Value-Based Care World
During one of our scheduled speaking sessions, Lafe Bauer, Vice President, Post-Acute Services of University of Maryland Medical System (UMMS) and Robin Roberts, Director of Health IT Regulatory Affairs at PointClickCare, showed how UMMS reduced unplanned readmissions and improved outcomes for its patients across the care continuum, regardless of where they lived or their background.
To make this happen, UMMS redesigned its post-acute workflows, invested in predictive data analytics, and strengthened collaboration with skilled nursing facilities. These changes paid off, helping reduce skilled nursing facility–related readmissions by 32% over two years.
Driving Healthcare Innovation that Improves Care and Performance
By combining customer-driven transformation, proven interoperability, and AI-powered intelligence, we’re helping move the industry toward a better way of managing transitions of care—one that treats it as a connected, accountable continuum. Our presence at HIMSS26 reflects our commitment to helping build the foundation for smarter, more coordinated, data-driven care transitions at scale.
