Overcome Senior Living Staffing Shortages and Burnout
Staffing shortages constrain occupancy and revenue today, while limiting future growth as demand for senior living accelerates.
Staffing Shortages Impacting Your Community
Due to demographic shifts, demand for senior living is growing faster than the available workforce. These pressures are intensified by manual, inefficient workflows that pull time away from meaningful resident interactions. While those connections are a key reason staff choose and stay in this work, staffing constraints can make it harder to give residents the attention they deserve, adding strain on teams.
Key Factors Driving Staffing Shortages
Staff Recruitment Gaps
A limited labor pool creates persistent hiring challenges and coverage gaps in senior living communities.
Training Opportunities
Cumbersome onboarding processes and confusing tech contribute to early departure and poor retention across all roles.
Staff Burnout
High stress, emotional fatigue, and physical strain lead to decreased job satisfaction and increased absenteeism.
High Turnover Rates
When operational demands overshadow resident relationships, staff may seek opportunities in other industries.
Pharmacy Connect has streamlined our order management process, cutting the time it takes in half. This efficiency allows our teams to dedicate more time to interacting with residents.
Derek Harris
Former Managing Director of Wellness Integration, Arrow Senior Living
50%
reduction in medication order management time
PointClickCare’s EHR For Senior Living Eases Staffing Challenges
Success starts with the right roles and the ability to work effectively. Our Senior Living EHR streamlines administrative tasks and enables staff to provide coordinated, person-centered care with confidence.
Solutions for Staffing and Efficiency
Apploi Hire and Onboard
Apploi Hire and Onboard accelerates the hiring journey from first application to first shift. By automating recruiting, credentialing, and onboarding in one platform, Apploi reduces time to hire and removes administrative delays that keep roles unfilled. Mobile-optimized applications and automated candidate engagement make it easier for candidates to apply and move forward quickly, expanding the available talent pool in a tight labor market.
Product Capabilities:
Mobile first workflows for applicants streamline hiring, reduce drop-off, and expand the talent pool.
Healthcare-specific job board distribution reaches qualified RN, LPN, and CNA candidates where they search.
Digital onboarding packets and mobile document upload enable new hires to complete paperwork before day one.
Integrated background checks and license verification ensure compliance and reduce time-to-hire by 71%
Care and Service Delivery Package
The Care and Service Delivery package simplifies daily care coordination for senior living teams by reducing fragmentation, streamlining workflows, and providing a shared view of resident needs. It connects assessments, service plans, tasks, point-of-care documentation, and medication records within the EHR for Senior Living so teams work more efficiently and confidently, keeping time and energy focused on residents, not systems.
Product Capabilities:
Easy access to service plans and preferences help staff prepare for positive resident interactions.
The Companion mobile app enables staff to document ADLs in 30 seconds or less.
Real-time service coordination helps staff clearly see their impact on resident outcomes.
Automated Care Messaging
Automated Care Messaging helps teams save time and reduce daily strain by automating routine communication. Pre-configured workflows and templates help staff send timely, consistent updates to families and staff without manual calls or repeated outreach. By simplifying communication and reducing task overload, teams can stay focused on residents, reducing burnout while improving family satisfaction.
Product Capabilities:
Automated family notifications about service plan meetings and emergency communications reduce staff workload.
Proactive updates via text and email keep families informed without requiring manual staff outreach calls.
Customizable messaging templates ensure consistent, professional communication across all resident families.
Reduced phone calls and tasks allow staff to focus on direct resident care and meaningful engagement.
Integrated Pharmacy Orders
Pharmacy Connect reduces reliance on manual medication management by minimizing follow-up calls, status checks, and reconciliation between the community and pharmacy. Instead of staff chasing updates or piecing together information, they can quickly view order status, confirm details, and stay aligned in real time. This improves accuracy, reduces delays, and supports more consistent medication workflows across teams and communities.
Product Capabilities:
Real-time visibility into medication orders eliminates manual tracking and constant follow-up with the pharmacy, allowing staff to act quickly.
Direct pharmacy integration improves collaboration and reduces calls, delays, and clarifications.
Standardized workflows replace manual steps, creating consistent order management.
Automated order status updates and resident info reduce manual reconciliation and administrative burden.
What PointClickCare Customers Say About Workforce Efficiency Solutions
See more customer storiesArrow Senior Living Achieved a 50% Reduction in Order Management Time and Improved Pharmacy Collaboration
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Arrow Senior Living Achieved a 50% Reduction in Order Management Time and Improved Pharmacy Collaboration
View customer story
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