PAC Management IQ
Post-Acute Care Management for Health Plans
Finally, real-time post-acute visibility for health plans. PAC Management IQ surfaces live clinical data from skilled nursing and custodial stays so care teams can identify readmission risk earlier, remove discharge barriers, and transition members to lower-cost care settings sooner and safer.
The post-acute visibility and intelligence health plans never had
Prevent
Readmissions
Spot high or rising readmission risk while members are still in post-acute care—not after discharge—so teams can act before a hospital return.
Accelerate
Transitions
See discharge readiness, barriers, and post-discharge needs so care teams can move members to lower-cost settings sooner and safer.
Optimize Care
Management
Replace chart-chasing with consolidated post-acute clinical insights and prioritization so care managers focus on interventions, not intake.
Full Clinical
Context
Go beyond ADT alerts and claims with real-time clinical context from the leading post-acute system of record, from admission through transition.
How PAC Management IQ Gives Care Teams the Intelligence to Act
Identify readmission risk during the stay—not after discharge
Readmission risk identification while members are still in post-acute care
PAC Management IQ identifies members with high or rising risk of hospitalization during skilled nursing and custodial stays. Unlike claims-based tools that flag risk after the fact, in-stay risk scoring gives care teams the lead time to intervene before a costly hospital return.
Visibility into the clinical factors driving elevated risk
Care teams can see the clinical factors contributing to a member’s rising risk, giving them the context to prioritize outreach, coordinate with providers, and tailor interventions rather than relying on a risk score alone.
Real-time awareness when a member’s care setting changes
Teams are notified when a member is admitted, discharged, or transitions between care settings, so they can respond quickly rather than learning about changes days later through claims. This supports timely outreach and more coordinated transitions of care.
Accelerate safe transitions with real-time discharge insight
Identify members who are ready to transition to the next care setting
With real-time insight into functional status and clinical progress, PAC Management IQ helps care teams identify when members may be ready to move from post-acute care to home or a lower-cost setting—without waiting for facility updates or chasing charts.
Get visibility into factors that may delay discharge, such as unmet clinical needs, functional limitations, or missing services, so care teams can remove barriers earlier rather than discovering them at the point of transition.
See the services and supports members will need after discharge (home health, LTSS, transportation, DME) so coordination can begin during the stay, not in a last-minute rush after transition. Earlier planning reduces failed discharges and avoidable readmissions.
Replace chart-chasing with consolidated post-acute insight
Prioritize outreach based on real-time risk and transition status
Instead of working through static lists, care managers can prioritize which members need attention now based on live readmission risk, discharge readiness, and transition timing—focusing effort where it has the most impact on outcomes and cost.
Consolidate post-acute clinical insights in one place
PAC Management IQ brings together the clinical information care teams need from post-acute stays—eliminating the need to chase charts across facilities and systems. Teams spend less time on information retrieval and more time on interventions that matter.
Support medication reconciliation during transitions
Gain visibility into medications administered during post-acute stays so teams can support reconciliation and help reduce adverse drug events during care transitions—a critical step that most health plans lack real-time insight into today.
Identify readmission risk during the stay—not after discharge
Readmission risk identification while members are still in post-acute care
PAC Management IQ identifies members with high or rising risk of hospitalization during skilled nursing and custodial stays. Unlike claims-based tools that flag risk after the fact, in-stay risk scoring gives care teams the lead time to intervene before a costly hospital return.
Visibility into the clinical factors driving elevated risk
Care teams can see the clinical factors contributing to a member’s rising risk, giving them the context to prioritize outreach, coordinate with providers, and tailor interventions rather than relying on a risk score alone.
Real-time awareness when a member’s care setting changes
Teams are notified when a member is admitted, discharged, or transitions between care settings, so they can respond quickly rather than learning about changes days later through claims. This supports timely outreach and more coordinated transitions of care.
Accelerate safe transitions with real-time discharge insight
Identify members who are ready to transition to the next care setting
With real-time insight into functional status and clinical progress, PAC Management IQ helps care teams identify when members may be ready to move from post-acute care to home or a lower-cost setting—without waiting for facility updates or chasing charts.
Get visibility into factors that may delay discharge, such as unmet clinical needs, functional limitations, or missing services, so care teams can remove barriers earlier rather than discovering them at the point of transition.
See the services and supports members will need after discharge (home health, LTSS, transportation, DME) so coordination can begin during the stay, not in a last-minute rush after transition. Earlier planning reduces failed discharges and avoidable readmissions.
Replace chart-chasing with consolidated post-acute insight
Prioritize outreach based on real-time risk and transition status
Instead of working through static lists, care managers can prioritize which members need attention now based on live readmission risk, discharge readiness, and transition timing—focusing effort where it has the most impact on outcomes and cost.
Consolidate post-acute clinical insights in one place
PAC Management IQ brings together the clinical information care teams need from post-acute stays—eliminating the need to chase charts across facilities and systems. Teams spend less time on information retrieval and more time on interventions that matter.
Support medication reconciliation during transitions
Gain visibility into medications administered during post-acute stays so teams can support reconciliation and help reduce adverse drug events during care transitions—a critical step that most health plans lack real-time insight into today.
Real-time access to clinical notes has made a huge difference for our team. Instead of chasing documentation, we can pull up patient records instantly. We’re collaborating more effectively and driving stronger care planning.
Jen Forte
Post-Acute, Long-Term Care & Complex Discharge Planning Nurse Supervisor, San Francisco Health Plan
100-200
Minutes saved per week per care manager on case reviews
42
Minutes saved per ECM data collection task
Proven impact with PAC Management IQ
See more customer storiesTandigm Health uses real-time data from PAC Management IQ to improve post-acute collaboration and value-based outcomes
PAC Management IQ helped TriHealth surpass their goals for reducing readmissions and length of stay
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Tandigm Health uses real-time data from PAC Management IQ to improve post-acute collaboration and value-based outcomes
View customer story
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PAC Management IQ helped TriHealth surpass their goals for reducing readmissions and length of stay
View customer story
Request a Demo
Book a live demonstration to see how PAC Management IQ can help your organization prevent readmissions, accelerate transitions, and optimize care management with real-time post-acute visibility.
Explore More Health Plan Solutions
See more products for Health PlansFrequently Asked Questions
The solution focuses on the moments where cost and outcomes are most influenced — discharge planning, post-acute placement, and transitions between care settings. By giving care managers timely, actionable insight into discharge readiness, barriers, and post-discharge needs, it helps plans transition members to appropriate care settings sooner, avoid unnecessary length of stay, and reduce downstream costs like avoidable readmissions and fragmented follow-up care.
PAC Management IQ is built on data flowing directly from post-acute EHRs through PointClickCare, the leading system of record in post-acute care. Instead of relying on claims lag or secondary data sources, it surfaces live clinical insight into care progression, patient status changes, and discharge readiness — giving care teams an accurate, real-time picture of what’s happening during the stay.
The solution is designed to complement existing care management tools and processes, not replace them. It adds real-time post-acute context and clinical continuity to daily workflows — giving care teams a shared source of truth for coordination with providers and internal stakeholders without requiring major process changes.
PAC Management IQ provides visibility into skilled nursing facility (SNF) and custodial care stays. This includes insight into readmission risk, discharge readiness, transition barriers, post-discharge support needs, and medications administered during the stay — covering the post-acute settings where cost, quality risk, and length of stay are most concentrated for health plans.
Most solutions focus on a single point in the process — authorizations, referrals, or retrospective claims analysis. PAC Management IQ provides real-time, in-stay visibility into post-acute care as it unfolds, giving care teams an episode-level view from admission through transition. Because it’s powered by the leading post-acute system of record, it delivers EHR-level clinical context that claims-based and ADT-based approaches simply can’t match.
Take a Closer Look
Request a demo of PAC Management IQ and see the difference real-time post-acute visibility can make for your organization.
See PAC Management IQ in action
Watch a short on-demand demo to preview how PAC Management IQ helps health plans do real post-acute care management.