The Real-Time Data Foundation Across the Care Continuum
Sourcing rarely covers the full care continuum. Matching is left to the plan. Latency varies by source. Formats arrive inconsistent.
Data Quality Decides What Every Workflow Can Do
Every health plan workflow runs on member data: care management, UM, risk adjustment, quality, analytics. Data leaders evaluate it the same way, looking at sourcing, matching, latency, and normalization. But coverage has gaps across acute and post-acute care, identity resolution falls to the plan, feeds lag, and formats vary by source. PointClickCare is the data foundation for transitions of care, delivering real-time, matched, and normalized data before it reaches plan systems.
Why Member Data Breaks Downstream Workflows
Sourcing gaps
Coverage rarely spans the full acute and post-acute continuum, leaving holes where the highest-cost care happens.
Matching breakdowns
Identity resolution gets solved repeatedly across systems when member matching isn’t handled before delivery.
Latency by source
Encounter data arrives at the speed of the slowest feed, long after the window to act on it has closed.
Manual normalization
Inconsistent formats across sources force downstream teams to clean and reshape data before they can use it.
Acute Clinical Aware for Timely Clinical Data across Transitions
Acute Clinical Aware is the foundation for clinical context across ED and inpatient encounters. Member-matched CCDs delivered within 24 hours of discharge, ready for risk adjustment, quality, CM, and analytics.
Additional Solutions for Real-Time Member Data
Acute Aware
Acute Aware is the data foundation for acute transitions of care, delivering real-time, member-matched, normalized ADT from 2,800+ hospitals and 3,600+ clinics nationwide for over 100M lives through a single integration. Sourcing, matching, real-time delivery, and normalization are handled before the feed reaches plan systems, so care management, UM, notification engines, analytics, and data lakes work from data that’s ready to use.
Product Capabilities:
Sourcing across 2,800+ hospitals and 3,600+ clinics in all 50 states through a single integration.
Proprietary eMPI resolves member identity against your eligibility file before delivery.
ADT events delivered within 30–90 seconds via HL7 MLLP, HTTPS, or SFTP, with filtering by LOB or risk.
Managed infrastructure handles in-flight translation so feeds match your ingestion patterns.
SNF Aware
SNF Aware is the data foundation for post-acute transitions of care, delivering real-time, member-matched ADT from 27,000+ skilled nursing and long-term care providers, the largest post-acute network in the U.S. It closes the coverage gap on the same managed infrastructure as Acute Aware, with matching, delivery, and normalization handled before the feed reaches your CM platform, UM system, analytics environment, or data lake.
Product Capabilities:
Sourcing across 27,000+ SNFs and long-term care providers, the largest post-acute network in the U.S.
Proprietary eMPI resolves SNF and long-term care events to your members before delivery.
Real-time ADT events delivered within 30–90 seconds via HL7 MLLP, HTTPS, or SFTP.
Same managed infrastructure as Acute Aware, so post-acute data lands in the same shape as acute.
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