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Female skilled nursing administrator sitting in an office environment with her finger on her chin thinking about her facility's current skilled nursing software

5 Reasons to Investigate Your Current Skilled Nursing Software

It’s no secret that COVID-19 has Skilled Nursing facilities everywhere strained more than ever.

While coping with the pandemic, some organizations have noticed gaps in their EHR capabilities, and many facilities have found that one of the main contributors to stress levels has been inefficient processes and technology.

So, how can you find out if your software partner is helping you succeed or weighing you down?

Investigate Your Solution

Evaluating your current software partner and their solution is important to ensure they are still fulfilling your current needs, as well as your future goals.

Here is a list of the top five things to watch out for when evaluating your current solution.

  1. Critical Integrations Are Not in Place
    Today more than ever, having access to the data your users need when and where they need it is essential. Sometimes the needed data will come from other providers such as a physician, pharmacy or hospital. Does your technology vendor integrate with all your partner providers to enhance your care delivery processes?
  2. Lacking Regulation and Reporting Compliance
    Does your technology vendor have a full-time compliance team that keeps you up to date on regulations and compliance? Technology vendors with a compliance team can be an advocate for your organization, working with associations to help ensure your voice is heard.
  3. An Uninspiring Innovation Roadmap
    The right technology vendor should challenge the status quo by staying on top of the latest technology advancements and incorporating them into your workflows. Is your solution’s roadmap just more of the same?
  4. Overpromising and Underdelivering is a Standard
    Does your solution deliver on the key components promised? If you are constantly getting the “it’s on the roadmap” line when asking about new enhancements, it may be time to evaluate if your vendor is right for you.
  5. Inconsistent Partnership and Lack of Support
    If you don’t feel valued or the support you are receiving is inconsistent, you may not be partnering with the right technology vendor for your needs. You should be able to call your technology vendor a partner, and to do that you need to feel supported.

Benefits of the right solution

If you recognize the signs that your technology vendor or solution isn’t working for you, it’s time to evolve.

We know change can be difficult, but an inefficient solution is only further hindering your progress. By investing in the right skilled nursing solution, your organization can, and will, reach new heights.

Our Total Economic Impact Study found that facilities who embraced the right technology experience an ROI of 418%*. Furthermore, facilities demonstrated $132K+/year savings in Medicare PDPM penalties, gained 260 extra hours for each nursing staff member per year, and experienced 22% reduction in nursing staff turnover.

Learn how PointClickCare can be your #1 supportive business partner

October 12, 2021