Boosting Star Ratings: The Key to Health Plan Success

In this episode of the Becker’s Payer Issues Podcast, Whitney Eubanks, VP of Product Management at PointClickCare, discusses the sharp decline in Star Ratings across major health plans and what it means for the future of value-based care. Whitney unpacks the financial, operational, and patient care implications of slipping scores—and shares how real-time data and smarter care coordination can help plans close gaps, meet critical benchmarks, and regain their edge.