Real-Time Visibility Into Your Highest-Risk Populations
As state Medicaid programs work to improve outcomes, a lack of real-time visibility into high-risk Medicaid populations means intervention often comes too late.
Meet Public Health Goals With Real-Time Visibility
State Medicaid and public health programs are accountable for priorities including behavioral health, substance use disorder, maternal health, and avoidable utilization. But claims and retrospective reports arrive too late to act on them. PointClickCare enables real-time care collaboration across the continuum, surfacing insights at the point of care so the right high-risk individuals are identified, prioritized, and reached while the window to intervene is still open.
How to Prioritize the Right Care at the Right Time
Cross-Continuum View
See activity across acute, post-acute, and community settings to learn where individuals get care and where gaps form.
Real-Time Event Alerts
Know when high-risk individuals have a hospital visit, admission, discharge, or transition, so teams can act fast.
Risk-Based Prioritization
Identify high-risk individuals and patterns across priority populations to focus resources where impact is greatest.
Care Collaboration
Coordinate follow-up among care teams, providers, and programs so intervention happens closer to the moment of need.
PAC Management IQ for Visibility Into High-Risk Transitions
PAC Management IQ gives state programs real-time visibility into post-acute care and transitions, so high-risk individuals are prioritized as they move between hospitals and skilled nursing, ahead of avoidable readmissions.
Additional Solutions for Prioritized Population Health
Emergency Department IQ
Emergency Department IQ supports statewide efforts to reduce avoidable utilization. It helps care teams see emergency department (ED) activity, understand patterns of use, and coordinate interventions for individuals who may need follow-up, behavioral health support, SUD support, or connection to more appropriate care settings.
Product Capabilities:
Real-time ED event visibility for admissions, discharges, and transitions that need timely follow-up.
High-utilizer and risk pattern identification to prioritize individuals who may benefit from coordination.
Care team coordination to support follow-up after acute events and reduce gaps during transitions of care.
Program insight into utilization trends tied to priority populations and statewide initiatives.
Care Response IQ
Care Response IQ supports state and public health agencies during emergencies by providing secure, real-time access to patient health information in field environments. It enables care teams to deliver informed care, coordinate response efforts, and maintain continuity for displaced or high-risk individuals during disasters and large-scale events.
Product Capabilities:
Track individuals across shelter environments with check-in and check-out visibility.
Support reunification by linking shelter, hospital, and ED activity to identify patient location.
Notify providers when individuals receive care in shelters or emergency settings.
Improve coordination of follow-up during and after disaster response.
Talk to an Expert
Connect with a PointClickCare expert for solutions that can help state programs act on high-risk populations in real time.
Explore Resources
Explore insights on Medicaid priorities, care coordination, and real-time data strategies for improving statewide outcomes.