Post-Acute Data Gaps in Health Information Exchange (HIE) Networks
With incomplete post-acute visibility, HIEs face fragmented data, weaker coordination across settings, and growing pressure to prove network value.
Post-Acute Data Gaps in HIE Networks Limit Value
HIEs are expected to connect providers and improve coordination, yet post-acute care remains the largest gap in most networks. Without real-time data from long-term care and skilled nursing facilities (SNFs), exchange stays fragmented and longitudinal patient records stay incomplete. That limits visibility into patient movement, weakens insights, and makes it harder to prove value to participants. We close the gap with real-time post-acute data and reciprocal exchange.
Four Challenges Limited Post-Acute Networks Create
Post-Acute Blind Spots
HIEs lack consistent, real-time access to SNF and long-term care data, creating gaps during transitions of care.
Fragmented Data Exchange
Multiple integration paths and vendor dependencies limit standardized, scalable exchange across participants.
Insights Not in Workflows
Data is often aggregated but not embedded into workflows, reducing its impact on care decisions and outcomes.
Pressure to Prove Value
HIEs must show measurable gains in utilization, quality, and coordination to sustain funding and participation.
“The EDCC (Emergency Department Care Coordination) program within the Commonwealth of Virginia aims to improve the quality of patient care services by connecting participaiting providers to each other electronically.
Powered by PointClickCare’s Emergency Department IQ solution and care collaboration platform, providers can now connect statewide, enabling better insights into patient history and visit frequency. This information empowers ED Staff to guide patients towards more suitable treatment options at the point-of-care, reducing unnecessary utiliziation. As a result, the EDCC program has consistently achieved a 10% year-over-year reduction in utilization.”
Kyle Russell
CEO, Virgnia Health Information, VHI
PAC Management IQ for Post-Acute Visibility
PAC Management IQ brings real-time SNF and long-term care data into the HIE’s data feed direct from the source, closing transition gaps, strengthening acute-to-post-acute coordination, and completing longitudinal patient records.
Additional Solutions for Post-Acute Data Gaps
Emergency Department IQ
Emergency Department IQ adds visibility into emergency department (ED) utilization and patient activity, helping participants see care patterns and act on them sooner. Paired with real-time post-acute data, it gives HIEs a more complete view of patient movement across the continuum, from the emergency department through skilled nursing and back into the community.
Product Capabilities:
Cross-setting visibility into patient movement supports smoother acute-to-post-acute transitions.
Standardized event notifications and shared data workflows reduce fragmentation across systems.
Near real-time encounter data enables more timely decisions across the network.
Supports measurable gains in utilization and coordination that HIEs can show to stakeholders.
SNF Aware
Enhances visibility into patient activity within skilled nursing facilities, enabling care teams to better understand patient status, progression, and risk during post-acute stays. This supports more informed follow-up and smoother transitions back into the community.
Product Capabilities:
Deeper insight into SNF patient activity and status.
Improved tracking during post-acute stays.
Supports discharge planning and follow-up coordination.
Helps reduce gaps between SNF and community-based care.
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