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Identifying High-Risk Individuals Across Care Settings for HIEs

HIE participants generate constant care events, but without real-time visibility, high-risk individuals go unseen and chances to intervene are missed.

Data Exchange Alone No Longer Meets the Need

HIEs were built to move data between organizations. Participants now expect more: real-time care collaboration that flags high-risk individuals and coordinates action across settings. Care happens across disconnected providers, and retrospective claims arrive too late. PointClickCare turns care events into actionable intelligence, with real-time alerts, cross-continuum visibility, and risk identification that help participants close gaps and cut avoidable utilization.

Why Individuals Slip Through the Network

Disconnected
Care Data

Care across multiple settings creates information gaps that delay timely intervention.

Retrospective
Data

Retrospective data slows population health intervention, limiting action during ED visits and care transitions.

Population Health
Demand

Providers, payers, and state agencies increasingly rely on HIEs for real-time exchange and coordination.

Limited
Resources

Difficulty prioritizing outreach for high-risk individuals leaves care teams unsure where to focus first.

Public and Population Health Outcomes for High-Risk Individual Visibility

Address lack of actionable population health intelligence for HIEs with real-time insight, risk identification, and cross-continuum visibility.

Learn about Population Health

Additional Solutions for High-Risk Individual Visibility

PAC Management IQ

PAC Management IQ gives participating organizations real-time visibility into post-acute transitions and utilization. HIEs can support smoother handoffs between hospitals and post-acute providers, identify readmission risk earlier, and coordinate across the continuum to reduce avoidable readmissions.

Learn about PAC Management IQ

Product Capabilities:

Post-acute network visibility to track where individuals go after discharge

Transition-of-care insight to support coordination between settings

Readmission risk identification to prioritize follow-up

Cross-continuum coordination across hospital and post-acute providers

Emergency Department IQ

Emergency Department IQ helps reduce avoidable utilization from delayed care coordination with real-time ED visibility, high-utilizer insight, and coordinated outreach.

Learn about Emergency Department IQ

Product Capabilities:

Real-time visibility into ED encounters as they happen across participating organizations

Identification of high utilizers who may benefit from targeted outreach

Coordinated follow-up after acute events to support timely intervention

Utilization trend analysis across populations to guide resourcing

What PointClickCare customers say

See more customer stories

Reducing ED Utilization with Real-Time Patient Data

View customer story

Improve Post-Acute Transitions and Reduce Readmissions with Real-Time Data

View customer story

Talk to an Expert

Connect with an expert to determine the right population health solutions to support your organization.

Talk to an expert

Explore Resources

Check out the insights and articles about the HIE industry and see upcoming events and webinars that may be of interest.