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PointClickCare Ranked #1 in Long-Term Care Software by KLAS Research

PointClickCare Ranked #1 in Long-Term Care Software by KLAS Research

2020 Best in KLAS ranking highlights top scores for product quality, proactive service, quality of implementation and customer value

Mississauga, ON – January 31, 2020 – PointClickCare, the leading cloud-based software vendor for the senior care market, was recognized by KLAS as the Best in KLAS segment winner in long-term care for 2020. KLAS is a research and insights firm on a global mission to improve healthcare delivery by amplifying the provider’s voice. Today, the firm released its 2020 Best in KLAS: Software and Services report, which ranks healthcare IT software and services vendors across numerous market segments.

“In an industry that is constantly evolving, this acknowledgement is a testament of our commitment to continuously innovate and support our customers as they deliver the highest quality of care to residents, optimize operational performance, and improve outcomes,” said Mike Wessinger, chief executive officer, PointClickCare. “We are honored to be recognized by KLAS as the leader in long-term care software and are particularly excited by the strong results in the areas most important to our customers.”

Following a comprehensive 12-month survey and audit period conducted by KLAS, PointClickCare had the highest overall score for the long-term care segment.  The company received top marks in categories for Culture, Loyalty, Operations, and Product, and was identified as a top performer in the Relationship and Value, Quality of Training, Implementation, and Ease of Use categories.

“Providers and payers demand better performance, usability, and interoperability from their vendor partners every year,” says Adam Gale, president, KLAS. “Best in KLAS winners set the standard of excellence in their market segment. Earning a Best in KLAS award should both excite and humble the recipients. It serves as a signal to providers that they should expect only the best from the winning vendors.”

To learn more about PointClickCare and how we are advancing senior care, please visit For a detailed look at PointClickCare’s Best in KLAS ranking, visit

About PointClickCare Technologies
PointClickCare Technologies Inc., helps senior care providers gain the confidence they need to navigate the new realities of value-based healthcare – achieving preferred status in competitive and shrinking networks, optimizing financial and operational health, attracting and retaining the right staff, and connecting to the right partners and insights needed to effectively manage and mitigate risk. Recognized by Forbes as one of the Top 100 Private Cloud Companies and acknowledged by KLAS Research as the 2020 Best in KLAS Vendor for Long-term Care, PointClickCare leads the way in creating cloud-based environments where providers, patients, and payers eliminate data silos between care settings, connecting stakeholders to meaningful insights. With a suite of fully-integrated applications powered by an interoperable, mobile friendly, and regulatory-compliant electronic health record and revenue cycle management platform, PointClickCare helps care providers connect and collaborate within their care network. Over 21,000 skilled nursing facilities, senior living communities, and home health agencies use PointClickCare today, making it the North American healthcare IT market leader for the LTPAC industry. For more information on PointClickCare’s software solutions, please visit

About KLAS Research
KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on so­ftware, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit

Tarrah Ledoux
Director, Brand Communications, PointClickCare
905-858-8885 x3766