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ThoughtWire and PointClickCare Recognized as Recipients of the 2020 Microsoft Health Innovation Awards

A group of medical staff high fiving in a corridor as PointClickCare is recognized in the 2020 Health Innovation Awards by Microsoft

TORONTO, ON – May 19, 2020 – ThoughtWire and PointClickCare Technologies today announced they have been named as recipients of Microsoft Corp.’s 2020 Health Innovation Awards. Presented annually, the awards recognize health organizations and their technology solution partners for using Microsoft technology in innovative ways to deliver better experiences, insights and care.

ThoughtWire and PointClickCare received the Microsoft Health Innovation Award for Empowering Care Teams for their development of LTC eConnect, a unified solution to help clinicians and care teams provide complex care in long-term care facilities. Built on Microsoft Azure, LTC eConnect is designed to streamline and simplify how clinicians access their patients’ information. The solution connects critical information sources and applies robotic process automation (RPA) and augmented intelligence (AI) to create a single source of truth for patient information.

“We’re honoured to win this award. This is a great example of what can be achieved when we work together. By using  the power of Azure and partnering with PointClickCare, we’ve been able to solve a critical problem that affects long-term care homes around the world. I’m proud of our team for this accomplishment.”

said Mike Monteith, chief executive officer, ThoughtWire

An esteemed panel of industry experts selected this year’s winners based on how their innovations represented a forward-thinking development or implementation of a solution that is delivering groundbreaking results and producing better health outcomes for more people.

“PointClickCare is proud to be recognized for our collaborative work with ThoughtWire. This award is testament that PointClickCare is more than just a technology vendor to our customers. We’re a trusted partner providing innovative and effective solutions, truly designed to solve long-term care’s most pressing issues.”

said Stuart Feldman, general manager, Canada, PointClickCare

“As a nurse practitioner, LTC eConnect has streamlined my ability to access health information. Having access to this information has been critical in our efforts to improve continuity of care, clinical outcomes, as well as patient and resident experience.”

says Meghan O’Brien, nurse practitioner, St. Joseph’s Continuing Care Centre (SJCCC)

“SJCCC has been using PointClickCare’s eConnect for almost two years now, and it’s been really powerful for me as a registered nurse and infection control lead. The ability to instantaneously see lab results on all my residents, from a variety of different labs, has been so helpful – particularly recently with COVID-19. This technology is truly improving resident care.”

said Shivon Konink, director, Health & Safety, Education and Infection Control, SJCCC

Microsoft Vice President of U.S. Health and Life Sciences added, “During this both challenging and transformational time in the healthcare industry, organizations are using technology to profoundly impact how they deliver care, evolve business operations, and help people. “This year’s Microsoft Health Innovation Award recipients are advancing the goals of improved patient engagement and care coordination through their innovative use of Microsoft devices, platforms and cloud and AI services.”

To learn more about LTC eConnect and this strategic technology partnership, download the case study.

About ThoughtWire

ThoughtWire is on a mission to bring the built environment to life. By orchestrating data from people, process, and the physical built environment ThoughtWire’s built environment Digital Twin delivers smarter, safer and more efficient hospitals, commercial buildings, and cities. To learn more about ThoughtWire’s Digital Twin and healthcare solutions please visit

About PointClickCare PointClickCare Technologies Inc., helps long-term and post-acute care (LTPAC) providers gain the confidence they need to navigate the new realities of value-based healthcare – achieving preferred status in competitive and shrinking networks, optimizing financial and operational health, attracting and retaining the right staff, and connecting to the right partners and insights needed to effectively manage and mitigate risk. Recognized by Forbes as one of the Top 100 Private Cloud Companies and acknowledged by KLAS Research as Best in KLAS Vendor for Long-term Care, PointClickCare leads the way in creating cloud-based environments where providers, patients, and payers eliminate data silos between care settings, connecting stakeholders to meaningful insights. With a suite of fully-integrated applications powered by an interoperable, mobile friendly, and regulatory-compliant electronic health record and revenue cycle management platform, PointClickCare helps care providers connect and collaborate within their care network. Over 21,000 skilled nursing facilities, senior living communities, and home health agencies use PointClickCare today, making it the North American healthcare IT market leader for the LTPAC industry. For more information on PointClickCare’s software solutions, please visit

Tarrah Ledoux
Director, Brand Communications, PointClickCare
905-858-8885 x3766