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PointClickCare Announces Infection Prevention and Control Solution to Aid in the Battle Against COVID-19

A doctor and a nurse reveiwing the Infection Prevention & Control data for their patients on a tablet device

New solution brings real-time case monitoring and reporting transparency to the
front lines of senior care.

MISSISSAUGA, ON – April 28, 2020 – PointClickCare, the leading cloud-based software for the senior care market, today announced the release of its Infection Prevention and Control (IPC) solution, a clinical workflow and intelligence solution that helps Infection Preventionists and care teams perform ongoing resident surveillance focused on infection prevention. Proactively managing and controlling the spread of COVID-19 amongst the senior population is top of mind for healthcare providers and government agencies worldwide. To effectively understand and bring awareness to infections, care teams need an efficient way to review and access centralized case information and facilitate transparency in reporting of infection information across their facilities and communities.

“The health and safety of our customers and the residents they serve remains our top priority. COVID-19 has placed a heavy burden on our customers’ shoulders. This release of Infection Prevention and Control reinforces our philosophy that we are not just a vendor to our customers, but a trusted partner who is joining them in the fight against this pandemic. We hope this solution offers much needed support to the heroes of senior care who are working around the clock to keep our most vulnerable populations safe.”

said Bill McQuaide, Chief Product Officer, PointClickCare.

The capabilities of the Infection Prevention and Control solution include:

  • Access to a repository of infection cases in a centrally accessible location to ensure that care staff and administration can effectively manage infection cases
  • Replace the manual efforts required to compile infection case information, including COVID-19, by attaching information already documented in PointClickCare
  • Capture resident condition using industry accepted standards to correlate the symptoms of infections to ensure a consistent approach in all residents showing signs of infection
  • Interactive dashboards that display real-time infection case information
  • Ability for Infection Preventionists to develop evidence-based recommendations based on infection analysis for clinical and non-clinical team members

“The IPC solution has helped to increase efficiency and transparency for our team – critical elements of dealing with an evolving pandemic like COVID-19. Prior to implementing this solution, our teams at the facility level were tracking infections in multiple formats, all of which needed to be manually pulled together into one report. Today, all tracking and reporting is done right within the PointClickCare EHR, allowing our teams to quickly and effectively communicate information as we need it, which has proven to be invaluable during this difficult time.”

said Vicki Nordby, Nurse Consultant, Marquis Companies.

Given the devastating impact that the COVID-19 pandemic is having on our customers and the communities they care for, PointClickCare’s Infection Protection and Control solution is available on a no cost, no obligation basis to all customers, subject to terms and conditions, through October 31, 2020.

“One of the best ways to fight the spread of infection is through intense monitoring, knowledge, and insights at the point of care. Through ongoing, real-time resident surveillance focused on infection prevention, we are enabling care teams to support their senior populations better, those who we know are at most risk for diseases like COVID-19.”

said Russ DePriest, Senior Vice President and General Manager of the Skilled Nursing Market, PointClickCare.

For more information on the PointClickCare Infection Prevention and Control solution, click here.

About PointClickCare

PointClickCare Technologies Inc., helps long-term and post-acute care (LTPAC) providers gain the confidence they need to navigate the new realities of value-based healthcare – achieving preferred status in competitive and shrinking networks, optimizing financial and operational health, attracting and retaining the right staff, and connecting to the right partners and insights needed to effectively manage and mitigate risk. Recognized by Forbes as one of the Top 100 Private Cloud Companies and acknowledged by KLAS Research as Best in KLAS Vendor for Long-term Care, PointClickCare leads the way in creating cloud-based environments where providers, patients, and payers eliminate data silos between care settings, connecting stakeholders to meaningful insights. With a suite of fully-integrated applications powered by an interoperable, mobile friendly, and regulatory-compliant electronic health record and revenue cycle management platform, PointClickCare helps care providers connect and collaborate within their care network. Over 21,000 skilled nursing facilities, senior living communities, and home health agencies use PointClickCare today, making it the North American healthcare IT market leader for the LTPAC industry. For more information on PointClickCare’s software solutions, please visit

Tarrah Ledoux
Director, Brand Communications, PointClickCare
905-858-8885 x3766