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PointClickCare Empowers Care Providers to Improve Patient Care and Strengthen Network Relationships via New Intelligence Tools

Performance Insights and Market Insights product launch press release header

New offerings allow providers to better interpret, improve and communicate the health of their patients and organization

MISSISSAUGA, ON. – February 1, 2021PointClickCare Technologies, the leader in cloud-based healthcare software for the long-term and post-acute care market, today announced that, as part of its mission to radically transform how data and people are empowered to liberate health, the company has launched the next iteration of  Insights tools – Performance Insights and Market Insights. The tools enable care providers to improve patient outcomes, reduce costs and communicate their value to their network providers. The next iteration of Performance Insights will provide insight into clinical, financial and operational performance, enabling facilities to manage operations, improve quality, and drive reimbursement. Market Insights will empower administrators to more easily communicate value and facilitate meaningful conversations with acute partners.

As the shift to value-based care fuels growing demand for actionable intelligence, both tools provide a wide array of reports that unveil unique insights to key indicators of performance.

  • Performance Insights arms administrators and directors of nurses with a 360 degree overview of operations, payment and performance quality metrics helping to constantly improve and proactively manage their business. With this tool, teams can make better decisions based on near real-time intelligence in order to improve performance across clinical, financial and operational measures. Reports are available on topics such as length of stay and  rehospitalization both at the corporate and facility level.  Survey preparations are aided by insights into key deficiencies surveyors are citing in the area.
  • Market Insights helps administrators and directors or nurses better report and benchmark their facility, leveraging data from both CMS and live data from PointClickCare. The CMS Five Star Report accesses data from Nursing Home Compare for the entire surrounding market and pull reports on areas such as discharge patterns and readmissions. Facility Report Cards are one click away and can be generated for  a chosen hospital or payer. This unique combination of data provides a more accurate picture of performance within the context of the broader market, allowing SNF leadership to lead data-centric conversations on a variety of quality outcomes. This deeper understanding of clinical performance and external market data shifts facilities’ relationship with hospitals, positioning them as trusted advisors.

“Today, care providers face more pressures than ever as they work diligently to keep vulnerable populations safe amidst the unprecedented COVID-19 pandemic. In addition to care teams’ main objective of improving patient outcomes, they are also tasked with maintaining relationships within their network and providing regular reporting based on disparate sources of data, which may not always be complete or paint a full picture of performance. Our new Market and Performance Insights tools were both built with the goal of easing administrators’ burden in mind, helping them to interpret and improve the health of their organization in order to constantly improve outcomes, and empowering them to drive meaningful conversations with acute partners based on data-rich insights.”

said Russ DePriest, Senior Vice President and General Manager of the Skilled Nursing Market, PointClickCare.

Both tools are part of PointClickCare’s broader Insights solutions, and can be purchased as standalone products or be bundled together. To learn more about Performance Insights please visit here, and for more on Market Insights, visit here.

About PointClickCare

With a suite of fully-integrated applications powered by cloud-based healthcare software, PointClickCare leads the way in helping care providers connect, collaborate, and share data within their network. Over 21,000 long-term and post-acute care providers, including skilled nursing facilities, senior living communities, and home health agencies use PointClickCare today, making it the North American healthcare IT market leader for the senior care industry. For more information on PointClickCare’s software solutions, visit

Tarrah Ledoux
Director, Brand Communications, PointClickCare
905-858-8885 x3766