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PointClickCare Rated #1 Long-Term Care Software Provider by KLAS Research for 4th Consecutive Year

2023 Best in KLAS rankings include product quality, functionality, quality of implementation and customer value

Mississauga, ON – February 8, 2023 PointClickCare Technologies, a leading healthcare technology platform enabling meaningful collaboration and access to real‐time insights to deliver value-based care, today announced that it was recognized by KLAS Research as the Best in KLAS long-term care software segment winner for 2023 for the fourth consecutive year.

KLAS is a research and insights firm focused on improving healthcare by amplifying payer and provider voices. The firm’s 2023 Best in KLAS: Software & Services Report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year and signify to the healthcare IT industry the commitment and partnership that the top vendors should provide.

“The Best in KLAS recognition is another proof point of the value our technology brings to the growing list of providers we support. We are honored to be recognized as the leader in long-term care software and will continue to connect care across the continuum to enhance care collaboration, strengthen provider productivity, improve care outcomes and help to reduce costs.”

Kari Hall, Chief Strategy Officer at PointClickCare

Following an extensive one-year survey and review period conducted by KLAS, PointClickCare had the highest overall score for the long-term care segment. The company was identified as a high performer in the Culture, Loyalty, Operations, Relationship, and Product categories. PointClickCare also received top marks for Quality of Training, Implementation, Value, and Strategic Expertise. In addition, the organization received the highest score from providers for supporting integration goals.

“The 2023 Best in KLAS report highlights the top-performing healthcare IT solutions as determined by extensive evaluations and conversations with thousands of healthcare providers. These distinguished winners have demonstrated exceptional dedication to improving and innovating the industry, and their efforts are recognized through their inclusion in this report. Congratulations to all the winning vendors for setting the bar for excellence in healthcare IT! KLAS continues to be committed to creating transparency and helping providers make informed decisions through our accurate, honest, and impartial reporting.”

Adam Gale, CEO of KLAS

To learn more about PointClickCare and how we are advancing care across the continuum, please visit For a deeper look at PointClickCare’s Best in KLAS ranking, visit

About PointClickCare
PointClickCare is a leading healthcare technology platform enabling meaningful collaboration and access to real‐time insights at every stage of the patient healthcare journey. More than 27,000 long‐term and post‐acute care providers, over 2,800 hospitals and 2,000 ambulatory clinics, every major U.S. health plan across the U.S, and over 75 state and Government agencies use PointClickCare, enabling care collaboration and value‐based care delivery for millions across North America.

About KLAS
KLAS has been providing accurate, honest, and impartial insights for the healthcare IT (HIT) industry since 1996. The KLAS mission is to improve the world’s healthcare by amplifying the voice of providers and payers. The scope of our research is constantly expanding to best fit market needs as technology becomes increasingly sophisticated. KLAS finds the hard-to-get HIT data by building strong relationships with our payer and provider friends in the industry.

Nicole Das
Media Relations

Alison Minaglia
Analyst Relations