Are Your Star Operations Built to Perform?

Care transitions are one of the highest-leverage points in a Medicare Advantage Star strategy. A single coordinated capability can touch TRC, MRP, FMC, PCR, and CAHPS at once, but only if teams can see risk early, act quickly, and coordinate outreach across the continuum.

This toolkit gives Medicare Advantage plans a practical self-diagnostic to identify where delayed data, manual workflows, or disconnected outreach may be putting Star performance at risk.

You’ll learn how to:

• Spot operational warning signs that can affect Star performance
• Assess whether teams can see discharge risk early enough to act
• Identify workflow gaps across care management, quality, provider engagement, and member outreach
• Evaluate where fragmented communication may be limiting network alignment
• Understand how stronger transition visibility can support more scalable quality operations

Download the toolkit to see where your Star operations are strong, where gaps may exist, and what better-connected workflows could help improve.