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Integrated Medication Management for Senior Living

Improve care and medication safety for Senior Living residents with automated medication order management and pharmacy integration

Male senior living resident seated in a chair and reviewing a medication bottle with a female senior living care provider
Telehealth Icon Integrated Medication Management (IMM) provides integration with pharmacy partners, improved medication order management and delivery for Senior Living residents.

How does IMM help senior living communities?

  • network icon Improves collaboration with direct integration to the pharmacy.
  • target icon Ensures resident medication tracking is part of the resident record.
  • tablet icon Decreases paper, fax, and follow up communications with the pharmacy.
  • clock icon Reduces delays and improves time from ordering to dispensing medication.
  • Improve Quality of Care Provides the pharmacy real time information on resident move-in, location, and clinical status changes.

Optimize staff resources and ensure quality and safety

The complexity of providing care for increasingly higher acuity residents means that senior living communities devote significant time to supporting daily medication regimens. Assisted living residents have been shown use an average of 10 plus medications daily*. Many residents see multiple physicians and use multiple pharmacies for prescriptions and over-the-counter drugs, increasing the risk of errors, unintended medication interactions, and prescription duplication.

Ensuring residents get the right medication at the right time, no matter the time of day, and avoiding duplication or drug interactions is essential to providing quality, safe care. Integration with the pharmacy can address these challenges in a way that optimizes the use of staff time and ensures the right medication is delivered and administered when needed.

Automating the medication management process and integrating with a pharmacy adds an extra level of support for community staff by establishing a collaborative connection that allows a pharmacist to be a real-time member of the resident’s care team.

*Reference/footnote: 2021 Internal Data on Medication Use in PointClickCare Senior Care Communities.

Integrated Medication Management users can expect:

Gray checklist document manager icon

The Right Medication at the Right Time

Automating order management between the community and pharmacy speeds the ability of the pharmacy to verify and deliver medications to the community. The ability to electronically renew, hold, resume, or cancel an order through the EHR saves time and allows staff to spend that time interacting with residents rather than pharmacists.

Quick response gray icon

A Timely Response to Resident Needs

In the senior living setting, resident needs can change quickly at any time of the day or night. IMM offers the ability to synchronize records between the community and the pharmacy as clinical information changes, which ensures up-to-date information on each resident and allows staff to better coordinate care along with the pharmacy team.

Quality, Safe, and Compliant Med Management

Automation and integration between the community and the pharmacy reduces transcription errors due to illegible handwriting or inadvertent mistakes in phone messages, which means orders can be filled correctly the first time. Alerts for duplicate medications allow staff and pharmacists to check with physicians to protect resident safety. Compliance with Federal and state laws is also streamlined with automatic documentation that tracks and validates steps to order and dispense medication.

To learn more about Integrated Medication Management, contact your PointClickCare Account Representative today.