“Given the large number of residents, and their extraordinary differences in terms of background and interest and physical/cognitive abilities, it is impossible for us to deliver on our person-centered care promise without being data driven and using tools to measure and manage resident engagement.” – Jill McKenrick, Connections Director, Juniper Village at Brookline At a
Is your Senior Living community looking for ways to tame unbilled services? Do you need a process or system that will keep you in check and ensure that all of your services are accounted for so that you can get paid and ensure your residents get the level of service they deserve? Review the tips
Making the move to paperless workflows can be daunting, but the right technology can help Senior Living communities maximize resident satisfaction and increase revenue. Pinnacle Senior Living, an organization with 47 communities across the United States, increased their care revenue by 25% after implementing the PointClickCare Senior Living Professional Package. The organization now has full
In Senior Living communities today, budgets are tight and funding priorities are often set to support sales-driving departments like marketing. The activities department is less often considered a revenue generating entity and thus, funding priorities for this part of the organization may not always match the most pressing needs of the staff. The activities staff
Yesterday, we announced the launch of PointClickCare Companion, an app built exclusively for iOS to significantly improve delivery and documentation of care services and medication for the Senior Living industry. PointClickCare Companion represents the most secure, powerful, and innovative tool of its kind. By simplifying the critical task of patient documentation in an easy-to-use iOS
For the past several years, PointClickCare has supported Argentum as an exhibitor and sponsor for their annual Senior Living Executive Conference and Expo – and this year is no exception. To give you the inside scoop into our presence this year at Argentum, we caught up with Cheryl Crooks, PointClickCare’s Senior Director of Market Development
Are you looking to maximize efficiency with your admission process? We know, admissions can be tricky. There is only so much information to work with and everything needs to be coordinated perfectly in a very short time. From referral to discharge, residents entering your facility become part of a post-acute experience dedicated to ensuring their
Change is never easy, and the change that faces Skilled Nursing Facilities (SNF) providers this year is a big one. As CMS changes the way they reimburse SNF providers for the care they provide to Medicare recipients after more than two decades of the prospective payment system (PPS), SNF providers have reason for concern. As
“A sense of purpose is best acquired when one has a sense of agency; that is, the power to affect one’s own destiny.” – Dr. G. Allen Power, Dementia Beyond Disease To define engagement, it helps to first look at how other industries approach it. In the housing industry, for example, successful resident engagement means
Technology has fundamentally shifted how we are able to interact with and treat residents. For example, one of the areas we are seeing the benefits of technology in senior care is through the use of photography in the care and treatment of wounds. With it, there are significant and undeniable clinical benefits to be gained by